AI Instructional Designer (Forward-Deployed, founding team)

Raison; Paris; Hybride; EUR 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Equity stake

Remote-friendly collaboration

Office in Montmartre

Résumé du poste

Raison is hiring a field-enabled product and training designer to embed within corporate customers and design partners in Paris. You will champion AI adoption by identifying champions, capturing workflows, and building reusable skills integrated into real work tasks.

You will conduct field research, translate findings into prioritized insights, and collaborate with AI engineers to ship learnings as features and scalable training programs.

Qualifications

• 4–8 years across L&D / instructional or learning design, forward-deployed / customer-facing consulting, enablement, field engineering, ops, or UX research.
• You are a genuine AI power-user and build with AI daily.
• You love collaborating with people and prefer hands-on work over decks.
• You are a skilled researcher who can design studies and translate data into direction.
• You can distinguish valuable, reusable skills from prompts and design effective enablement.
• You have ownership, are organized, and can be measured on hard outcomes.
• Fluent in French and English; Spanish is a plus.

Responsabilités

• Embed inside corporate customers and design partners; sit next to real teams and make people better with AI.
• Identify AI champions, capture workflows and prompts, and convert them into reusable, governed skills.
• Design and run enablement to bring the 90% (less AI-fluent) up to speed within real tasks and training modules.
• Own each pilot end-to-end and measure proof points like reuse rates, time saved, and mastery progression.
• Conduct field research: contextual inquiries, interviews, and observation of how teams work with AI.
• Synthesize field data into jobs-to-be-done, adoption blockers, and conditions for skill transfer.
• Work with engineering to translate learnings into features and test in pilots.
• Contribute to hyper-personalized AI training offers based on customer insights.

Connaissances

AI fluency

Field research

Communication

B2B product design

French & English

Description du poste

• Embed inside Raison corporate customers and design partners; sit next to real teams and make individual people measurably better with AI.
• Identify each team's AI champions, capture the workflows and prompts that genuinely create value and turn them into clear, reusable, governed skills.
• Design and run the enablement that gets the other 90% (the less AI-fluent) to adopt those skills in the flow of their real tasks, with the right contextual nudge at the right moment, and the right training modules.
• Own each pilot end-to-end and instrument the proof: reuse rates, spontaneous pull, time saved, mastery progression, employee sentiment.

User Research & Discovery

• Own field research: contextual inquiry, user interviews, and observation of how teams actually work with AI and where it breaks.
• Build and maintain a deep understanding of our core users - individual contributors, champions, managers, and corporate buyers - and the context they operate in.
• Synthesize messy field data into sharp, actionable insight: jobs-to-be-done, adoption blockers, and the conditions under which a skill transfers between people.
• Establish a continuous discovery habit so research is a foundational reflex and champion the user's perspective in every product decision.

Product & Training Design

• Be the tightest feedback loop between the field and engineering: everything you do by hand today is the spec for what the product must automate tomorrow.
• Work hand-in-hand with our AI product engineers so your field learnings ship as features, then get re-tested at the next pilot.
• Contribute designing Raison’s hyper-personalized AI training offers, based on your unique customer insights and individual preferences.

Tasks

In the field Enablement

• Embed inside Raison corporate customers and design partners; sit next to real teams and make individual people measurably better with AI.
• Identify each team's AI champions, capture the workflows and prompts that genuinely create value and turn them into clear, reusable, governed skills.
• Design and run the enablement that gets the other 90% (the less AI-fluent) to adopt those skills in the flow of their real tasks, with the right contextual nudge at the right moment, and the right training modules.
• Own each pilot end-to-end and instrument the proof: reuse rates, spontaneous pull, time saved, mastery progression, employee sentiment.

User Research & Discovery

• Own field research: contextual inquiry, user interviews, and observation of how teams actually work with AI and where it breaks.
• Build and maintain a deep understanding of our core users - individual contributors, champions, managers, and corporate buyers - and the context they operate in.
• Synthesize messy field data into sharp, actionable insight: jobs-to-be-done, adoption blockers, and the conditions under which a skill transfers between people.
• Establish a continuous discovery habit so research is a foundational reflex and champion the user's perspective in every product decision.

Product & Training Design

• Be the tightest feedback loop between the field and engineering: everything you do by hand today is the spec for what the product must automate tomorrow.
• Work hand-in-hand with our AI product engineers so your field learnings ship as features, then get re-tested at the next pilot.
• Contribute designing Raison’s hyper-personalized AI training offers, based on your unique customer insights and individual preferences.

Requirements

• You have 4–8 years across some mix of: L&D / instructional or learning design, forward-deployed / customer-facing consulting, enablement, field engineering, ops, or UX research; where you have shown you can walk into ambiguity and make people measurably better at their jobs.
• You are a genuine AI power-user yourself. You don't just talk about prompts and skills, you build with AI every day, and it shows.
• You love being with people and in the mess of real work. You'd rather sit next to someone for a day than send them a deck. This is a hands-on, on-site, get-it-done role, not a design-from-your-desk one.
• You are a skilled researcher who can design a light study, run it in the wild, and turn qualitative chaos into clear direction.
• You have the taste to tell a valuable, reusable skill from a throwaway prompt, and the craft to design enablement that actually sticks.
• Strong sense of ownership, obsessively organized but comfortable with ambiguity, and at ease being measured on hard outcomes
• You are fluent in oral/written communication in both French and English. Spanish is a plus.
• You are excited that this role is scaffolding for a product rather than a lifelong consulting gig, and you want the ownership, equity, and career-defining challenge that only comes from being early.
• Bonus point: you are deeply passionate about something other than work.4-8 years of experience in product design, UX design, or a hybrid design-research role, ideally on complex, multi-user B2B/B2C products. Previous experience on a learning platform is a huge plus.
• A strong portfolio that shows both craft and thinking: we want to see how you operated.
• A skilled researcher who can design a study, run it, and turn messy qualitative data into clear direction.
• Comfortable designing for AI-driven and adaptive experiences where the interface handles uncertainty, personalization, and non-linear workflows.
• Excellent visual and interaction design skills: typography, spacing, motion, and the small details that build trust.
• Autonomous and opinionated, but you hold your opinions loosely when the evidence says otherwise.
• Genuine curiosity about AI and education. Bonus if you've worked with or inside higher education institutions.
• Fluent in French and English (oral and written). Spanish is a plus.
• You want ownership, equity, and the kind of career-defining challenge that only comes from being early.
• Bonus: deeply passionate about something outside of work.

Benefits

• A founding role with equity and direct influence on company strategy.
• Competitive salary, benchmarked to the Paris startup ecosystem.
• Flexibility: remote-friendly with regular in-person collaboration in Paris and an office in Montmartre with a beautiful Sacré-Coeur view.
• A front-row seat to one of the most important shifts in how humans learn.
• A small, sharp team that ships fast and trusts each other to figure things out.

If you care deeply about making powerful tools feel human and want to shape a product from the very beginning, this is your role.

Raison is an equal opportunity employer. We welcome applicants of all backgrounds and are committed to building a diverse, inclusive team.