AI Delivery Operations Lead (Remote Europe)

Jobgether SRL; France; À distance; EUR 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Remote work from Europe

Career growth opportunities

Ownership over delivery processes

Collaborative international team

Exposure to AI infrastructure projects

Flexible work organization

Résumé du poste

Jobgether SRL seeks a Delivery Operations Manager - Token Factory to orchestrate the post-sales operations from PoC through production across a global AI landscape. You will align sales, delivery, engineering, and customer success, ensuring documented, scalable processes and proactive risk management.

You will build operational guidance, manage customer health data, and drive automation across CRM and back-office systems while coordinating with international teams to ensure smooth lifecycle

Qualifications

• Experience in cloud, AI, SaaS operations or related tech environment.
• Ability to work across Sales, Legal, Finance, Engineering, Delivery, and Customer Success functions.
• Strong operational and organizational skills with ability to bring structure without bureaucracy.
• Proactive in identifying risks, improving processes, and driving execution.
• Comfortable communicating with technical teams and understanding engineering impact without coding.

Responsabilités

• Own day-to-day operational processes across active PoC and production customers.
• Define and maintain clear processes for PoC to production transitions and for contract renewals.
• Build and maintain documentation for complex operational scenarios (migrations, model changes, GPU changes).
• Triage customer incidents with Solutions Architecture and Support teams and maintain escalation paths.
• Lead automation initiatives across tools like Salesforce, Jira, and back-office systems.
• Run structured operational reviews and drive continuous improvements in delivery clarity and execution.

Description du poste

Jobgether SRL seeks a Delivery Operations Manager - Token Factory to orchestrate the post-sales operations from PoC through production across a global AI landscape. You will align sales, delivery, engineering, and customer success, ensuring documented, scalable processes and proactive risk management.

You will build operational guidance, manage customer health data, and drive automation across CRM and back-office systems while coordinating with international teams to ensure smooth lifecycle