Aftersales & Service Engineer France (m/f/d)

Shape Technologies Group; Lissieu; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Extensive ongoing training program

Fully expensed company vehicle

Laptop and mobile phone

Company workwear

Friendly working atmosphere

Interesting incentive bonus schemes

Job summary

A leading technology firm is seeking an Aftersales & Service Engineer in France. The role involves servicing high-pressure waterjet cutting systems, troubleshooting issues, and providing technical support. Candidates should have a technical education, be customer-oriented, and possess good communication skills. The position requires extensive travel and a full-time commitment, offering training and a comprehensive company vehicle package.

Qualifications

• Electrical qualification is preferred but not essential.
• Flexible location of work, willing to travel and stay away from home.

Responsibilities

• Service work including preventative maintenance, inspections and installations.
• Troubleshoot and fix machine failures on site and remotely.
• Provide technical support to minimize downtime.

Skills

Technical education in mechanics or electronics

Practical knowledge in mechanical, electrical and hydraulic engineering

Good communication skills

Customer-oriented with a positive attitude

Good organizational skills

Familiar with Microsoft Office software

Driving license

Fluency in English

Education

Technical education in mechanics or electronics

Tools

Microsoft Office

Job description

Aftersales & Service Engineer France (m/f/d)

In France we are looking for an: After Sales & Service Engineer (m/f/d) – for High Pressure Waterjet Cutting Systems

Responsibilities

• Service work, to include preventative maintenance, machine inspections and new installations on customer sites.
• Troubleshoot, fix and report machine failures on site in person and remotely by telephone.
• Providing professional technical support to KMT customers to minimize downtime, with a pro-active approach to maintenance work.
• Promoting the sales of KMT spare parts and maintenance programs.
• Supporting the professional image of the KMT technical Service department and KMT genuine products.
• Be prepared for extensive travel and working away from home when required.
• Build trustworthy customer relationships through repeated service, sales and courtesy visits.

Required Skills And Qualifications

• Technical education in the field of mechanics and/or electronics.
• Electrical qualification is preferred but not essential.
• Practical knowledge in mechanical, electrical and hydraulic engineering.
• Customer orientated with a professional & positive attitude.
• Good organizational skills.
• Familiar with Microsoft office software.
• Good written and oral communication skills.
• Flexible in location of work, must be willing to travel and prepared to stay away from home as required.
• Driving license is an essential requirement.
• Good command of English language is a must for internal company communication - any additional language skills are a benefit.

We offer

• Extensive ongoing training program provided regionally and at our head office in Germany.
• A fully expensed company vehicle with all tools.
• Laptop and mobile phone.
• Company workwear.
• Friendly working atmosphere in a dynamic international and multicultural team.
• Team spirit, long-term prospects as well as interesting incentive bonus schemes.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Machinery Manufacturing