Administrative Ops Team Lead - 10–15 Staff, KPI Focus

Jobtailor; Le Haillan; Sur place; EUR 42 000 - 56 000; Plein temps

Résumé du poste

Jobtailor in Nouvelle-Aquitaine, Le Haillan, seeks a capable team manager to lead a group of 10–15 administrative staff. You will oversee retirement applications and career tracking, and organize daily activities to keep projects on track.

You will participate in project kick-offs, establish metrics and KPIs, and monitor variances by project to drive performance and customer satisfaction.

Qualifications

• Minimum 2 years' experience in team management.
• Proficiency with office tools, Microsoft Office suite (particularly Excel).
• Clear and instructional communication skills.
• Strong customer service orientation and a collaborative mindset.

Responsabilités

• Manage a team of 10 to 15 administrative staff.
• Oversee administrative activities related to retirement applications and career tracking.
• Lead, organize and monitor team activities.
• Participate in kick-off meetings for new projects.
• Establish metrics and KPIs to measure and analyze variances by project.

Connaissances

Team leadership

Excel

Communication

Customer-focused

Outils

Microsoft Office

Office tools

Description du poste

Jobtailor in Nouvelle-Aquitaine, Le Haillan, seeks a capable team manager to lead a group of 10–15 administrative staff. You will oversee retirement applications and career tracking, and organize daily activities to keep projects on track.

You will participate in project kick-offs, establish metrics and KPIs, and monitor variances by project to drive performance and customer satisfaction.