Account Manager – Experience, Partner Development

Jobtailor; Paris; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Jobtailor seeks an experienced account manager to strengthen relationships with partners in hospitality, travel, or leisure, and to identify new business opportunities. You will contact partners daily by phone and via online meetings, lead quarterly business reviews, and drive upselling and cross-selling to achieve targets.

You will collaborate with Marketing, Operations, Finance, and Product teams, analyze partner KPIs with BI tools, and use Salesforce for prioritization.

Qualifications

• Proven experience in account management or B2B sales, preferably in hospitality, travel, or leisure.

Responsabilités

• Strengthen relationships with existing partners and identify new business opportunities.

Connaissances

Account Management

B2B Sales

Data Analysis

Business Reviews

KPI Analysis

Market Trend Analysis

Upselling

Cross-Selling

Customer Issue Resolution

Contractual Target Achievement

Outils

Salesforce

BI Tools

Description du poste

• Strengthen relationships with existing partners and identify new business opportunities
• Contact partners daily, primarily by phone and via online meetings
• Respond to partner questions, explore their growth potential, and build lasting relationships
• Prepare tailored business reviews and turn market trends into product ideas
• Collaborate with local and international colleagues
• Drive account retention, upselling, cross-selling, and partner satisfaction
• Establish and maintain partner relationships and provide regular updates
• Plan and conduct quarterly business reviews for priority accounts and groups
• Prioritize key partners and achieve quarterly contractual targets
• Contact priority partners five times per quarter and conduct detailed business reviews with benchmarks
• Address and resolve customer issues promptly, follow up, and keep partners informed
• Analyze customer data, weekly BI reports, and partner performance KPIs
• Make actionable recommendations and contribute to recovery plans and strategic portfolio analyses
• Manage multiple accounts with structured schedules and use Salesforce for prioritization
• Collaborate with Marketing, Operations, Finance, and Product teams
• Share field insights and participate in at least one cross-functional project per year
• Monitor industry trends and competitor activity
• Attend trade shows and events and propose innovative partnership formats

Requirements

• Proven experience in account management or B2B sales, preferably in the hospitality, travel, or leisure industry
• Strong interpersonal and communication skills, with confidence engaging senior stakeholders
• Ability to lead quarterly business reviews and produce data-driven analyses
• Analytical mindset, with proficiency in BI tools and Salesforce
• Excellent organizational skills, with the ability to manage multiple accounts and priorities simultaneously
• Ability to resolve issues quickly and balance customer satisfaction with business objectives
• Creative, business-oriented profile with the ability to identify growth opportunities
• Knowledge of industry trends and competitor activity
• Positive, proactive, and collaborative attitude, with adaptability and resilience

Core Competencies

Demonstrates expertise in account management and B2B sales within the hospitality, travel, or leisure industry, with a strong focus on partner relationship building, data-driven analysis, and strategic growth opportunities. Proficient in managing multiple accounts while ensuring customer satisfaction and achieving contractual targets.

Highest-signal resume keywords

• Account Management
• B2B Sales
• Salesforce Proficiency
• Data-Driven Analysis
• Interpersonal Communication

Hard Skills

• Account Management
• B2B Sales
• Data Analysis
• Business Reviews
• KPI Analysis
• Market Trend Analysis
• Upselling
• Cross-Selling
• Customer Issue Resolution
• Contractual Target Achievement

Soft Skills

• Interpersonal Skills
• Communication Skills
• Organizational Skills
• Creative Problem Solving
• Collaboration

Industry Keywords

• Hospitality
• Travel
• Leisure
• Partner Relationships
• Market Trends

Tools & Technologies

• Salesforce
• BI Tools