Account Manager (established AI-data company · PropTech)

Square Sense; Paris; Hybride; EUR 45 000 - 50 000; Plein temps

Avantages offerts par ce poste

Generous health cover

Learning budget & mentorship

Hybrid working

Résumé du poste

Square Sense in Paris is seeking a hands-on Client Success/Account Manager to be the daily face of our growing client base. You’ll keep deals moving, coordinate with delivery and tech teams, and ensure every engagement ends with a next step.

You’ll need 3+ years in a client-facing role, native or bilingual English, and a startup/AI mindset. Hybrid work, travel to London, and a generous learning budget are on offer.

Qualifications

• 3+ years in a client-facing role, ideally B2B real estate, finance, insurance or SaaS.
• Native or bilingual English.
• Entrepreneurial mindset in a fast-growing AI-data environment.
• Digital-savvy and ready to leverage AI in daily work.
• Based in Paris with willingness to be in the office and travel to London.

Responsabilités

• Be the friendly, familiar face our clients rely on and coordinate with delivery/tech teams.
• Follow up on meetings and proposals with clear next steps.
• Unblock delays and ensure on-time updates with clients.
• Keep CRM accurate and the commercial picture clear.
• Bring ideas to identify opportunities and growth.

Connaissances

Client-facing

Organised

Team player

Communication

Entrepreneurial mindset

AI savvy

Outils

CRM

Description du poste

Buildings are full of data nobody has ever really used. We change that. Square Sense helps the world's major landlords genuinely know their buildings and their tenants: what occupiers actually need, where value is being made or lost. We turn that into AI-powered intelligence that owners like PIMCO, British Land and Oxford Properties act on every day. This is the transformation of real estate and we're the teams making it happen.

We're an established, fast-growing AI-data company. An international team of around 20 people and many nationalities, with one mission: make real estate smarter, more efficient and more human.

The role

This is a role for someone who loves turning conversations into resultsand who genuinely cares about making clients' lives easier. Two things sit at the heart of it.

First, you become the daily face of our existing clients, the person they trust, who makes working with Square Sense feel effortless.

Second, you keep our deals moving: chasing every expansion proposals to a real next step, unblocking the delays that stall momentum, making sure nothing that matters ever slips.

What you'll do

Look after our clients (you orchestrate and represent, our delivery team produces the work)

• Be the friendly, familiar face our clients rely on: quick to answer, easy to reach, always a step ahead.
• Make their life simple: coordinate with our delivery and tech teams on their behalf so they never have to chase or repeat themselves.
• Anticipate what they need before they ask, and smooth any friction before it becomes a problem.
• Keep them in the loop with clear updates and no surprises with everything running on time.
• Turn good service into a relationship they'd happily recommend.
• Follow up on meetings and proposals and pin a real next-step date, every time.
• Unblock delays and misunderstandings
• Keep our CRM honest and the commercial picture clear.
• Bring ideas! Spot an account going quiet and do something about it.

You

• A doer, not a waiter. You pick up the phone. You close loops.
• Organised to the last detail, nothing slips on your watch.
• Someone who takes real pride in a client feeling well looked after.
• Team player - it's about the team's result.
• Straight and direct : "we've got a problem; here's how we move it forward."
• Curious and diligent. We're a AI-data company, and you'll need to want to understand exactly what we do.

What you'll need

• 3+ years in a client-facing role, ideally B2B real estate, finance, insurance or SaaS.
• Native or bilingual-level English. You'll work daily with our UK clients, on the phone and on paper.
• An entrepreneurial mindset. We're growing fast, adding more than a million square metres to our platform every year, in a landscape where AI and real estate are both moving quickly. We need people who thrive on that: who spot an opportunity and act, stay steady when things change, and build what doesn't exist yet rather than wait for a playbook.
• Digital-savvy, and an active adopter of AI. You're fluent with modern tools and already use AI to work faster and sharper. We're an AI company; we want people who embrace it day-to-day, not shy away from it.
• Based in Paris, and someone who likes being in the room with a team.
• Open to frequent London travels.
• French is a plus, not a must.

You should know exactly what you're signing up for:

• Base salary: €45,000–€50,000, depending on your experience.
• Performance bonus on clear, achievable targets.
• Generous health cover (Alan)
• A learning budget and real mentorship.
• Hybrid working with genuine flexibility around your life.

Growth & how we work

From day one you'll work closely with our CRO and learn the account management and commercial game from the front row. Show the instinct and you'll grow into owning some of our biggest accounts, and driving their growth yourself within a year.

• A clear path: from commercial all-rounder to owning your own accounts.
• Real mentorship from our CRO and senior team; continuous learning is part of the job, not an afterthought.
• Hybrid schedule and flexibility, because good work doesn't need a chair from 9 to 6.

How we hire: quick and human

• A short, mobile-friendly application. No endless forms.
• A first call within days, not weeks.
• Honest, fast feedback at every step: you'll always hear back from us, either way.

Not sure you tick every box? If this role excites you and you haven't got all the experience yet, apply anyway. Great people come from every path, and we hire for attitude as much as for a CV.

Sound like you? Send us a line and tell us about a time you refused to let something slip.