Account Manager

Jobtailor; Villeneuve-d'Ascq; Sur place; EUR 55 000 - 78 000; Plein temps

Résumé du poste

Jobtailor seeks a skilled Business Development professional to manage a portfolio of middle-market clients in private or public sector, driving revenue and applying commercial best practices.

You will lead end-to-end sales, develop account plans with Key Account Managers, generate qualified leads, and collaborate across functions to deliver tailored training programs while maintaining CRM data accuracy.

Qualifications

• Master’s degree (business school or equivalent) required.
• Proven experience in business development, ideally selling services or high-value solutions.
• Excellent understanding of client needs and business challenges.
• Ability to manage an end-to-end sales strategy: prospecting, opportunity identification, proposal development, and closing.

Responsabilités

• Manage a portfolio of middle-market clients in private or public sector.
• Drive revenue achievement and growth.
• Apply commercial best practices to support and retain clients.
• Propose and sell the full range of the group’s products and formats.
• Understand the market, clients’ industries, emerging trends, and the competitive landscape.
• Implement the business unit’s overall strategy and define account plans with Key Account Managers.
• Assess clients’ development potential and generate qualified leads.
• Prospect for and identify new clients.
• Identify clients’ skills development plans.
• Sell both catalog and tailored training programs.
• Manage commercial proposals and promote the organization’s expertise and products.
• Draft and communicate briefs to project teams.
• Participate in the launch of training programs.
• Ensure client satisfaction and the quality of delivered services.
• Meet assigned targets and manage sales performance.
• Maintain accurate client records and enter key information into the CRM.
• Ensure CRM data accuracy for variable compensation calculations.

Connaissances

Business Development

Client Portfolio Management

Sales Strategy Implementation

CRM Tools Proficiency

Lead Generation

Formation

Master’s degree

Outils

CRM Software

Description du poste

Responsibilities

• Manage a portfolio of middle-market clients in the private or public sector
• Drive revenue achievement and growth
• Apply commercial best practices to support and retain clients
• Propose and sell the full range of the group’s products and formats
• Understand the market, clients’ industries, emerging trends, and the competitive landscape
• Implement the business unit’s overall strategy and define account plans with Key Account Managers
• Assess clients’ development potential and generate qualified leads
• Prospect for and identify new clients
• Identify clients’ skills development plans
• Sell both catalog and tailored training programs
• Manage commercial proposals and promote the organization’s expertise and products
• Draft and communicate briefs to project teams
• Participate in the launch of training programs
• Ensure client satisfaction and the quality of delivered services
• Meet assigned targets and manage sales performance
• Maintain accurate client records and enter key information into the CRM
• Ensure CRM data accuracy for variable compensation calculations

Requirements

• Master’s degree (business school or equivalent)
• Proven experience in business development, ideally selling services or high-value solutions
• Excellent understanding of client needs and business challenges
• Ability to manage an end-to-end sales strategy: prospecting, opportunity identification, proposal development, and closing
• Ability to grow a client portfolio, generate qualified leads, and contribute to revenue growth
• Strong interpersonal skills and the ability to work effectively cross-functionally with a range of stakeholders
• Highly organized in activity tracking and performance management
• Comfortable using CRM tools

Core Competencies

Demonstrates expertise in business development and client management, with a strong focus on driving revenue growth and implementing effective sales strategies. Proficient in managing client portfolios and utilizing CRM tools to enhance client satisfaction and service quality.

Highest-signal resume keywords

• Business Development
• Client Portfolio Management
• Sales Strategy Implementation
• CRM Tools Proficiency
• Lead Generation

Hard Skills

• Sales Performance Management
• Proposal Development
• Opportunity Identification
• Client Needs Assessment
• Training Program Sales

Soft Skills

• Interpersonal Skills
• Cross-Functional Collaboration
• Organizational Skills

Certifications & Qualifications

• Master’s Degree

Industry Keywords

• Middle-Market Clients
• Commercial Best Practices
• Client Satisfaction
• Revenue Growth
• Market Trends

Tools & Technologies

• CRM Software