Account Management Lead – Editions France

Deliveroo; Paris; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Deliveroo is seeking an Account Management Lead for Editions France to steer the France Editions strategy and grow profitability across a portfolio of kitchens. You will own a portion of the Editions P&L and coordinate with local teams to drive occupancy and contract signings while collaborating with global partners.

You will lead senior stakeholders, set KPIs/OKRs, and coach a team of Senior Account Managers, Account Managers, and Sales Managers, ensuring disciplined execution and continuous

Qualifications

• 7+ years in commercially focused roles.
• Experience leading medium-sized commercial or account management teams.
• Fluent in French and English.

Responsabilités

• Lead the France Editions strategy and growth across partner restaurants and sites.
• Own occupancy trajectory and commercial performance, with a strong P&L focus.
• Manage senior stakeholders and coach Account Managers and Sales Managers to raise performance.

Connaissances

Account management

P&L ownership

Negotiation

Stakeholder management

Analytical mindset

Description du poste

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

The Role

As Account Management Lead – Editions France, you will lead the Editions commercial team for France constituted of Senior Account Managers, Account Managers and Sales Managers. You will be the guardian of the Editions strategy for France, accountable for its coordination and its execution on the ground, growing the performance and profitability of our sites while driving occupancy and the differentiation Editions brings to the French market.

You will own a portion of the Editions P&L. That means holding the commercial scorecard for new kitchens, making financial decisions with a clear view of both partner and Deliveroo profitability, and steering your team's portfolio towards sustainable growth rather than volume alone.

You will be accountable for the development plan for your team, their success and learning curve at Deliveroo; setting the right KPIs and OKRs to monitor the business. Your role will be commercially focused, however Editions is as much a project management discipline as a commercial one: you will work hand in hand with Food Safety, Compliance, Site Construction, Kitchen Layout, Site Operations, Marketing and the International Editions team to bring kitchens live and keep them performing.

What You’ll Be Doing

• Editions Strategy & Growth
  • Act as the guardian of the Editions strategy for France, ensuring its coordination across teams and its disciplined execution site by site
  • Lead your team's portfolio strategy, growing the performance and profitability of each Editions site in line with agreed targets
  • Develop the business so that it fits within, and contributes to, the wider regional strategy, bringing the specificity of the French network to regional and international forums
  • Build and deliver joint business plans with restaurant partners, identifying growth and profitability opportunities, defining mutual goals and finding compelling ways to solve them (menu optimisation, virtual brands, pricing, packaging, catchment expansion)
  • Coordinate with the Media team to identify and negotiate revenue opportunities to generate additional value from Editions sites
• Occupancy & Commercial Performance
  • Own the occupancy trajectory of the French network, partnering closely with Local teams to positively drive occupancy and secure signed contracts within agreed timelines
  • Own and enforce the Editions commercial scorecard for new kitchens, profitability checks against P&L guidelines, launch package, site specificities, ensuring the process is applied consistently across the team
  • Steer the lead generation and pipeline process, mapping high-potential restaurants and cuisine gaps by site, and mobilising other commercial stakeholders to qualify interest
  • Lead commercial negotiations with business owners and C-suite operators, supporting proposals with a robust P&L rationale
• P&L Ownership & Governance
  • Own a portion of the Editions P&L, accountable for revenue, profitability and the financial health of your perimeter
  • Set, own and deliver performance targets across occupancy, partner health, site profitability and Deliveroo output metrics
  • Run a clear operating rhythm on reporting, velocity, sign-to-live, occupancy and sales reviews, and use it to make decisions, not just to describe results
  • Kitchen Launches & Cross-functional Execution
    • Work with Site Managers, Food Safety, Compliance, Site Construction and Kitchen Layout teams to secure the successful build and launch of new kitchens
    • Coordinate with Global team on kitchen implementation, and with Marketing and Operations on launch packages, so that every opening lands on time and performs from week one
    • Manage and oversee project execution end to end, including B2B communication and cross-business-unit workshops
    • Propose process optimisation and automation: Deliveroo moves fast, and you will improve the processes that let Editions scale
• Senior Stakeholder Management
  • Act as the senior point of contact and face of Deliveroo Editions for top restaurant partners, building trusted, long-term relationships and representing Deliveroo at partner events
  • Establish a strong operating rhythm with partners, including quarterly business reviews and monthly performance check-ins
  • Serve as a trusted advisor to senior stakeholders, providing strategic insights on Deliveroo, competitors and broader industry trends
  • Team Leadership: Support and coach your Account Managers and Sales Managers to build and execute strong commercial and operational plans, and to raise the standard of account management across the Editions network

What You’ll Need To Thrive

• 7+ years working in commercially focused roles
• Experience managing medium-sized commercial or account management teams
• Highly analytical, with proven P&L ownership or strong financial decision-making experience
• Solid project management skills, with a track record of delivering complex, cross-functional projects on time
• Mix of both strategy and execution experience
• Comfortable handling negotiations with business owners or C-suite operators
• Effective collaborator, able to influence internal stakeholders across functions and geographies, including global teams
• Relationship-building and communication skills whether face-to-face, through phone or email
• Adaptable and comfortable working in a rapidly changing environment; proactive and creative problem solver
• Entrepreneurial mindset with a passion for food and operations
• You will be in the field often, which will require travel (depending on the needs)
• Previous general management experience, or experience running your own business would be desirable
• Fluent in French and English is required

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.

We’re Food Lovers, Problem Solvers, Community Builders And More, Brought Together By a Shared Drive To Make Things Better. Working Here You Can Expect To

Work on a complex, always-on marketplace that impacts millions every day.

Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.

Take on big, ambiguous problems and accelerate your career with strong support.

High standards, collaboration, flexible working and continuous learning.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!