Winter Activity Coordinator, Lapland Resort

Kakslauttanen Arctic Resort; Sodankylä; On-site; EUR 16,740 - 23,436; Full time

Job summary

Kakslauttanen Arctic Resort in Saariselkä, Lapland, Finland, is seeking three Activity Coordinators for the winter season 2026-2027. The contract is seasonal, running from mid October to end of March 2027, with full hours arranged across a 3‑week cycle.

You’ll be part of the activity team under the Activity Manager. You will lead outdoor activities, sell activities, answer questions, book activities and transport, and handle calls and emails, delivering excellent customer service in English.

Qualifications

• Fluent in written and spoken English. Other languages are considered an advantage.
• Previous international work experience.
• Previous experience working in front of people.
• A proactive attitude and excellent customer service skills.
• Ability to work independently with professional attitude.

Responsibilities

• Lead outdoor activities and excursions tailored to guests’ interests and experience levels.
• Sell activities to customers.
• Answer questions regarding activities.
• Book activities and transportation for guests.
• Answer and make phone calls and emails related to activities.

Skills

English fluency

International work exp

Front of house

Proactive attitude

Independent work

Job description

Kakslauttanen Arctic Resort in Saariselkä, Lapland, Finland, is seeking three Activity Coordinators for the winter season 2026-2027. The contract is seasonal, running from mid October to end of March 2027, with full hours arranged across a 3‑week cycle.

You’ll be part of the activity team under the Activity Manager. You will lead outdoor activities, sell activities, answer questions, book activities and transport, and handle calls and emails, delivering excellent customer service in English.