System Administrator

Suomen Ensiapukoulutus Oy; Helsinki; Hybrid; EUR 52,000 - 64,000; Full time

Job summary

Suomen Ensiapukoulutus Oy in Helsinki is seeking a System Administrator to ensure business systems run smoothly day in and day out and to help users when they need it.

Reporting to the CIO, you will collaborate with support, sales, product management and development partners, and you will test new solutions in practice.

The role offers a permanent full-time position with a hybrid setup at our Helsinki office (Seutula) 2–3 days a week, and there is no option for 100% remote work.

Responsibilities

• providing technical support to users daily and resolving system usage issues;
• monitoring and analyzing support requests to improve system usability;
• handling regular updates and maintenance to keep systems up-to-date and performant;
• handling and maintaining system data (e.g. reporting and data integrity supporting Excel and SQL tasks);
• monitoring inter-system integrations and ensuring smooth data transfer, intervening as needed in problem situations;
• training users in new systems and providing guidance as needed;
• creating and maintaining technical documentation (user manuals, system requirements);
• offering ideas and development proposals to improve systems and testing new features and updates before deployment;
• participating in requirements specification when needed;
• following industry technology trends and evaluating their potential usefulness.

Job description

Are you the person colleagues turn to when a system falters or something doesn’t work as it should? As System Administrator you ensure business systems run smoothly day in and day out and that users always get help when they need it. You will also have the opportunity to influence improvements: when you spot something to improve, your idea will be heard - and you will be able to test new solutions with our development partners in practice. You report to the CIO and work closely with business support functions, sales, product management and other people in the business area. Do you want to work for Finland’s leading provider of first aid and safety training? A place where things are done in a good spirit toward common goals with shared effort? Suomen Ensiapukoulutus is part of the Nordic Presto group and offers a growing company’s energetic and innovative work environment. We now search for a System Administrator for Suomen Ensiapukoulutus Oy for a permanent full-time position.

Key responsibilities

• providing technical support to users daily and resolving system usage issues;
• monitoring and analyzing support requests to improve system usability;
• handling regular updates and maintenance to keep systems up-to-date and performant;
• handling and maintaining system data (e.g. reporting and data integrity supporting Excel and SQL tasks);
• monitoring inter-system integrations and ensuring smooth data transfer, intervening as needed in problem situations;
• training users in new systems and providing guidance as needed;
• creating and maintaining technical documentation (user manuals, system requirements);
• offering ideas and development proposals to improve systems and testing new features and updates before deployment;
• participating in requirements specification when needed;
• following industry technology trends and evaluating their potential usefulness.

Working hours & location

Working hours are Monday-Friday 07:00-17:00 with flexible working hours. There is a hybrid option: you will work at our Helsinki office in Seutula 2-3 days a week, and there is no possibility for 100% remote work.