System Administrator (Hybrid) - Enable Smooth IT & Support

Suomen Ensiapukoulutus Oy; Helsinki; Hybrid; EUR 52,000 - 64,000; Full time

Job summary

Suomen Ensiapukoulutus Oy in Helsinki is seeking a System Administrator to ensure business systems run smoothly day in and day out and to help users when they need it.

Reporting to the CIO, you will collaborate with support, sales, product management and development partners, and you will test new solutions in practice.

The role offers a permanent full-time position with a hybrid setup at our Helsinki office (Seutula) 2–3 days a week, and there is no option for 100% remote work.

Responsibilities

• providing technical support to users daily and resolving system usage issues;
• monitoring and analyzing support requests to improve system usability;
• handling regular updates and maintenance to keep systems up-to-date and performant;
• handling and maintaining system data (e.g. reporting and data integrity supporting Excel and SQL tasks);
• monitoring inter-system integrations and ensuring smooth data transfer, intervening as needed in problem situations;
• training users in new systems and providing guidance as needed;
• creating and maintaining technical documentation (user manuals, system requirements);
• offering ideas and development proposals to improve systems and testing new features and updates before deployment;
• participating in requirements specification when needed;
• following industry technology trends and evaluating their potential usefulness.

Job description

Suomen Ensiapukoulutus Oy in Helsinki is seeking a System Administrator to ensure business systems run smoothly day in and day out and to help users when they need it.

Reporting to the CIO, you will collaborate with support, sales, product management and development partners, and you will test new solutions in practice.

The role offers a permanent full-time position with a hybrid setup at our Helsinki office (Seutula) 2–3 days a week, and there is no option for 100% remote work.