Solution Advisor Associate - SAP Academy for Customer Success - Finland (Hybrid)

SAP; Espoo; On-site; EUR 40,000 - 64,000; Full time

Job summary

SAP Espoo is seeking a Solution Advisor trainee for the SAP Next Gen Academy for Customer Success. The 10-month program blends hands-on learning with global colleagues to build business, industry and SAP solution skills.

You’ll receive on-the-job mentoring, participate in discovery sessions, and after completing the program lead customer engagements and software demonstrations that highlight SAP’s value and help customers transform.

Qualifications

• 2–3 years of professional experience with a foundation in technical and business processes.
• Ability to learn new concepts quickly and adapt to changing environments.
• Proficiency in English to engage with our global network.
• Strong communication and stakeholder engagement skills.

Responsibilities

• Complete a 10-month program to build customer-facing career foundations.
• Participate in experiential learning with colleagues worldwide and diverse SAP solutions.
• Receive on-the-job training under a senior Solution Advisor mentorship.
• After completion, lead customer discovery sessions and surveys to uncover business challenges.
• Create and deliver high-impact software demonstrations to show SAP's value.
• Provide demand generation support through events and deal-execution activities.

Skills

Customer-facing skills

English proficiency

Curious mindset

Problem-solving

Project management

Team collaboration

Job description

Job Overview

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80 % of global commerce, and we need your unique talents to help shape what's next. The work is challenging—but it matters. You'll find a place where you can be yourself, prioritize your well‑being, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Job Description

A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the “subject‑matter expert” responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP’s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.

Responsibilities

As a Solution Advisor within the SAP Next Gen Academy for Customer Success, you will be responsible to:

• Successfully complete a 10‑month program that strengthens the foundation for a successful customer‑facing career at SAP.
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting‑edge technologies.
• Receive on‑the‑job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real‑world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.
• After successful completion of the program, lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation.
• Create and deliver high‑impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings.
• Provide demand generation support through marketing events and deal‑execution support by responding to requests for proposals.

Qualifications

• 2–3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer‑facing skills.
• Technical and business process knowledge, combined with hands‑on experience using relevant technologies and industry‑standard tools to support solution delivery and operational efficiency.
• A cooperative and productive approach to working relationships, internally and externally.
• Strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• Understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• Strong business acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.
• A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast‑paced, evolving environment.
• Strong problem‑solving, project‑management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
• Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
• Growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results‑oriented approach and the courage to take initiative.

EEO Statement

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.