Service Sales Engineer

hitachi; Vaasa; On-site; EUR 55,000 - 85,000; Full time

Job summary

Hitachi Energy is seeking a Service Sales Engineer for the Vaasa area in Finland. You will support the Proactive Sales team, develop customer opportunities, and prepare competitive technical and commercial proposals.

The role requires collaboration with customers, sales colleagues, and internal experts to meet customer requirements and ensure profitable growth. The position emphasizes a strong technical mindset, customer focus, and the ability to translate needs into practical service solutions

Qualifications

• Technical background in electrical engineering or related field.
• Knowledge of MV/HV substations is preferred.
• Experience in sales, customer-facing roles, or project business is advantageous.

Responsibilities

• Support Proactive Sales in developing customer opportunities and driving sales activities.
• Identify service opportunities and create customer value with stakeholders.
• Collaborate with customers, sales colleagues, and internal experts throughout the sales process.
• Prepare technical and commercial quotations, proposals, and tenders.
• Ensure compliance with specifications, standards, and regulatory requirements.

Skills

Communication skills

Self-driven

Customer-facing mindset

Team collaboration

Fluent Finnish

Fluent English

Education

Electrical Engineering degree

Job description

Location: Vaasa, Ostrobothnia, Finland

Profession (Job Category): Sales, Marketing & Product Management

Job Schedule: Full time

Remote: No

Job Description

The opportunity

We are now looking for a Service Sales Engineer for our Business Unit Service in Vaasa, Lappeenranta or Vantaa, Finland.

In this role, you will support the Proactive Sales team in developing customer opportunities and preparing competitive technical and commercial proposals. You will work closely with sales colleagues, customers, and internal experts to understand customer requirements, prepare quotations, and coordinate tender activities. Your role is to ensure that proposed solutions meet customer requirements, comply with applicable standards and regulations, and support profitable business growth. Success in this position requires a strong technical mindset, a customer-oriented approach, and the ability to turn customer needs into practical service solutions.

How you'll make an impact

• Support the Proactive Sales team in developing customer opportunities and driving sales activities.
• Support the development of long-term customer relationships by identifying service opportunities and creating customer value.
• Collaborate closely with customers, sales colleagues, and internal experts throughout the sales process.
• Analyze customer requirements and identify the most suitable technical and commercial solutions.
• Prepare technical and commercial quotations, proposals, and tender submissions.
• Ensure proposals comply with customer specifications, applicable technical standards, and regulatory requirements.
• Coordinate bid and tender activities to ensure accurate and timely submissions.
• Support business growth and sales targets by providing high-quality technical and commercial support.
• Take ownership of sales opportunities and analyze previous cases to identify lessons learned and improve future competitiveness.
• Contribute to the continuous improvement of sales support processes, tools, and documentation.

Your background

• Technical background, preferably with a degree in Electrical Engineering.
• Knowledge of MV/HV substations, related products, and technologies.
• Previous experience in sales, customer-facing roles, project business, or technical support is considered an advantage.
• Ability and willingness to learn and understand power systems, transformers, high-voltage equipment, and related services.
• Self-driven way of working and ability to manage multiple sales opportunities simultaneously.
• Strong communication and collaboration skills.
• Fluent Finnish and English.

What we offer

• Opportunity to contribute to the energy transition by supporting customers in maintaining, upgrading, and extending the lifetime of critical power infrastructure.
• Opportunity to work with some of the most critical assets in the energy sector.
• A versatile and independent role combining customer interaction, technical expertise, and business development.
• Opportunity to develop into a recognized expert in service sales within the power industry, supported by experienced technical specialists and a collaborative service organization

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with appl