Service Sales Specialist

Hitachi Rail Limited; Vaasa; On-site; EUR 60,000 - 90,000; Full time

Job summary

Hitachi Energy Finland Oy in Vaasa invites a Service Sales Specialist to develop and manage customer relationships while driving service sales for high and medium voltage technology.

You will own sales cases from initial discussion through quotation and order, while expanding technical knowledge of our products, services, and solutions to support asset lifecycle needs and long-term partnerships.

Qualifications

• Technical education in Electrical Engineering or related field.
• Experience in sales or customer-facing roles.
• Interest in customer interaction and building long-term relationships.
• Willingness to learn electrical power systems, transformers, HV equipment and services.
• Self-driven and able to manage multiple opportunities.
• Excellent communication and collaboration skills.
• Fluent Finnish and English.

Responsibilities

• Build and maintain strong customer relationships through engagement and visits.
• Translate customer needs into value-adding service solutions.
• Manage the sales process from lead generation to quotation and order closing.
• Prepare technical and commercial offers with experts.
• Support customers in finding technically and commercially suitable lifecycle solutions.
• Collaborate with internal stakeholders for excellent customer experience and project execution.
• Monitor market trends and contribute to sales planning and targets.

Skills

Sales experience

Customer relationship building

Finnish fluency

English fluency

Strong communication

Self-driven

Learn technical solutions

Multitasking

Collaboration

Education

Electrical Engineering or related field

Job description

Location:

Vaasa, Ostrobothnia, Finland

Job ID:

R0134901

Date Posted:

2026-10-12

Company Name:

HITACHI ENERGY FINLAND OY

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule:

Full time

Remote:

No

Job Description:

The opportunity

We are now looking for a Service Sales Specialist for our Business Unit Service in Vaasa, Lappeenranta or Vantaa, Finland.

In this role, you will be responsible for developing and managing customer relationships while driving service sales within the high and medium voltage technology market. You will work closely with customers to understand their needs and identify opportunities to improve the reliability, performance, and lifecycle of their assets.

This is a customer-focused role where success comes from building trust, creating value for customers, and turning opportunities into long-term partnerships. You will have ownership of sales cases from the first customer discussion through quotation preparation and successful order acquisition. At the same time, you will continuously develop your technical understanding of our products, services, and solutions.

How you'll make an impact

• Building and maintaining strong customer relationships through active customer engagement and regular customer visits as well as participations to customer events.
• Identifying customer needs and business opportunities and translating them into value-adding service solutions.
• Managing the sales process from lead generation and customer discussions to quotation preparation, negotiations, and order closing.
• Preparing technical and commercial offers in cooperation with technical and commercial experts.
• Supporting customers in finding technically and commercially suitable solutions for their asset lifecycle needs.
• Collaboration with internal stakeholders to ensure excellent customer experience and successful project execution.
• Monitoring market trends, customer requirements, and competitor activities to support business growth.
• Contributing to sales planning, forecasting, and achievement of business targets.

Your background

• Technical education, preferably in Electrical Engineering or a related field.
• Experience in sales, customer-facing roles, project business, or technical support.
• A genuine interest in customer interaction and building long‑term relationships.
• Ability and willingness to learn and understand technical solutions related to power systems, transformers, high‑voltage equipment, substations, and related services.
• Self‑driven way of working and ability to manage multiple sales opportunities simultaneously.
• Strong communication and collaboration skills.
• Fluent Finnish and English.

What we offer

• A versatile and independent role combining customer interaction, technical learning, and business development.
• Opportunity to work with some of the most critical assets in the energy sector.
• Support from experienced technical specialists and a collaborative sales organization.
• Possibility to develop into a recognized expert in service sales within the power industry.
• Flexible working arrangements and a positive team environment.

For more information about the recruitment process, please contact Tomi Turkia, Service Sales Manager, [e-mail]

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision‑making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre‑employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security‑sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.