Senior UPS & Power Systems Support Engineer

Eaton Group; Vantaa; On-site; EUR 42,000 - 65,000; Full time

Job summary

Eaton in Vantaa, Finland is seeking a UPS Field Service Engineer to diagnose, troubleshoot and support 3-phase UPS systems on-site. You will train local engineers, assist installations and contribute to knowledge bases and product support.

The role requires a university degree and solid electrical/electronic experience, with strong communication and teamwork skills. On-site work at a growing global campus offers challenging projects and promotion opportunities.

Qualifications

• University degree in Electrical/ Electronics or related field.
• Solid experience in electrical/electronic industry.
• Experience with field service or installation work is a plus.

Responsibilities

• Diagnose and resolve issues with 3-phase UPS systems.
• Provide first class technical support to local and regional field service engineers.
• Lead troubleshooting and take corrective actions in challenging field incidents.
• Report field findings to the Quality organization.
• Run service trainings for FSEs and ASPs (onsite, remote and E-Learning).
• Assist with installation, configuration and start-up of UPS systems.
• Create and maintain a comprehensive service knowledge base and technical documentation.
• Participate in new product development projects as voice of customer.
• Coordinate with factory teams for technical and product support.

Skills

Power electronics

Three-phase systems

UPS technologies

IT basics

Communication skills

Teamwork

Education

University degree

Job description

Eaton in Vantaa, Finland is seeking a UPS Field Service Engineer to diagnose, troubleshoot and support 3-phase UPS systems on-site. You will train local engineers, assist installations and contribute to knowledge bases and product support.

The role requires a university degree and solid electrical/electronic experience, with strong communication and teamwork skills. On-site work at a growing global campus offers challenging projects and promotion opportunities.