Senior Sales Executive

KONE; Finland; On-site; EUR 60,000 - 90,000; Full time

Job summary

KONE 在芬兰招聘一名负责客户关系管理与销售的岗位。您将主动在所负责区域建立并发展客户关系，提升 KONE 在客户基础中的地位。您还将创建并传达潜在销售线索和整个平台的机会，并确保客户满意，及时与团队共同解决投诉。

该职位要求对报价、合同及交付过程有准确把握，确保条款、质量与安全等与谈判结果一致，并顺利完成信息交接给安装、维护与工程团队。同时需要对机会、任务与拜访进行完整记录并进行及时汇报。

Responsibilities

• Proactively develops and creates customer relationships in his/her area of responsibility
• Accountable for developing KONE position in his/her customer base or market area
• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
• Ensures customer satisfaction and solving complaints with the rest of KONE team
• Documents the customer and contact information, maintains customer data
• Accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets
• Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety
• Accountable for hand-over to installation, maintenance and/or engineering with complete and correct information
• Maintains full information of opportunities, tasks and visits.
• Timely and accurate reporting
• Supporting the finance function in money collection.

Job description

职务描述

Customer relationship management

• Proactively develops and creates customer relationships in his/her area of responsibility
• Accountable for developing KONE position in his/her customer base or market area
• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
• Ensures customer satisfaction and solving complaints with the rest of KONE team
• Documents the customer and contact information, maintains customer data

Sell

• Accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets
• Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety
• Accountable for hand-over to installation, maintenance and/or engineering with complete and correct information
• Maintains full information of opportunities, tasks and visits.
• Timely and accurate reporting
• Supporting the finance function in money collection.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html