Sales - Tendering Specialist

KONE; Finland; Hybrid; EUR 38,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday

8 bank holidays

Pension scheme

Development opportunities

Quarterly commission

Dental insurance

Medical plan

Gym Flexi membership

Kone discounts

Cycle to work scheme

24/7 GP Support & Wellbeing

Job summary

KONE is seeking a Sales - Tendering Specialist to manage inquiries, prepare quotations and coordinate tender submissions from an office-based role. The position is target-driven and requires a proactive approach to converting inquiries into sales while supporting tender processes across teams.

Your focus will be on generating and submitting competitive quotes, managing tender documentation, and maintaining CRM records to drive monthly and quarterly targets in a hybrid working environment.

Qualifications

• Strong communication and interpersonal skills.
• Experience in sales or sales support, preferably in a technical/engineering environment.
• Ability to understand and explain technical products and services.
• Proficiency with Microsoft Office and CRM systems.
• Excellent attention to detail and organizational skills.
• Proactive, collaborative team player and able to work to deadlines.

Responsibilities

• Handle customer inquiries and provide product information and guidance on lift solutions.
• Generate accurate and competitive quotations for lift installations, repairs, modernization, and maintenance contracts.
• Assist in preparing and submitting tender documents, ensuring client requirements and deadlines are met.
• Maintain records of customer interactions, quotations and sales activities using CRM.
• Stay up to date with lift products, services and specifications to communicate effectively.
• Collaborate with field sales, engineers and project managers to support sales efforts and resolve queries.
• Follow up on quotations to convert leads into sales.
• Provide regular updates on sales activity, pipeline status and customer feedback.

Skills

Communication

Sales experience

Technical product knowledge

Microsoft Office

CRM software

Attention to detail

Team player

Tools

CRM software

Microsoft Office

Job description

The Sales - Tendering Specialist is responsible for handling customer inquiries, preparing quotations, managing tender documentation and coordinating with field sales teams and technical departments to ensure smooth and efficient sales processes. Salesperson is responsible for generating sales from an office-based position. This is a target-driven role , requiring a proactive approach to converting inquiries into sales, preparing competitive quotations, and supporting tender submissions. Success is measured against monthly and quarterly sales targets.

Key Responsibilities:

• Customer Support: Respond to incoming inquiries via phone, email, or online platforms, providing product information and guidance on lift solutions.
• Quotation Preparation: Generate accurate and competitive quotes for lift installations, repairs, modernizations, and maintenance contracts.
• Tender Coordination: Assist in preparing and submitting tender documents, ensuring compliance with client requirements and deadlines.
• Sales Administration: Maintain records of customer interactions, quotations, and sales activities using CRM systems.
• Product Knowledge: Stay up to date with lift products, services, and technical specifications to effectively communicate with clients.
• Team Collaboration: Work closely with field sales representatives, engineers, and project managers to support sales efforts and resolve customer queries.
• Follow-Up: Track and follow up on quotations and proposals to convert leads into sales.
• Reporting: Provide regular updates and reports on sales activity, pipeline status, and customer feedback.

Skills & Qualifications:

• Good communication and interpersonal skills.
• Experience in sales / sales support, preferably in a technical or engineering environment.
• Ability to understand and explain technical products and services.
• Proficiency in Microsoft Office and CRM software.
• Attention to detail and organizational skills.
• Proactive and collaborative team player.
• Knowledge of lift industry standards and terminology (preferred but not essential).

Work Environment:

• Office-based with occasional client meetings or site visits.
• Fast-paced and collaborative setting, often working to tight deadlines.

Please note that within the business this role will have a job title as Repairs Tendering Specialist.

What KONE can offer:

• competitive salary
• 25 days holiday
• 8 additional Bank Holidays
• 1 volunteering day
• Pension Scheme
• Development opportunities and development reviews to help you achieve your professional goals
• Endless support from experienced leaders within the lift and escalator industry
• Quarterly Commission
• Dental Insurance
• Medical Plan
• GymFlexi Membership
• Kone Discounts
• Cycle to work scheme
• 24/7 GP Support & Wellbeing Access
• hybrid working