Senior Product Manager, Consumer Touchpoints (Hybrid)

Riverty; Helsinki; Hybrid; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Riverty in Helsinki is seeking a (Senior) Product Manager for Consumer Touchpoints to shape the customer experiences within our Invoicing as a Service platform across the Nordics.

You will own the product strategy and roadmap for consumer touchpoints, collaborate with Product, Engineering, Operations and Commercial teams, and ensure a compliant, user‑centred digital and human experience. This role offers flexible working conditions and exposure to diverse markets.

Qualifikationen

• Several years of Product Management experience in cross-functional product organizations.
• Experience in product strategy, customer discovery and roadmap definition for digital products or services.
• Expertise in payments, dunning & collections, customer service or consumer self-service.
• Strong analytical and data-driven mindset with outcome-oriented product decisions.
• Strong stakeholder management and collaboration across Product, Engineering, Operations and Commercial.
• Proactive and self-driven approach with the ability to make decisions in complex or ambiguous environments.
• Strong communication skills in English (Swedish and Norwegian a plus)

Aufgaben

• Define and drive product strategy, roadmap and priorities for your consumer touchpoint domains - digital and human ones.
• Own and continuously improve the user experience across consumer-facing touchpoints.
• Identify customer needs and opportunities through user research, feedback, market insights and data.
• Develop scalable and reusable product capabilities across your domains.
• Define and track product KPIs, including conversion, digital self-service and customer satisfaction.
• Lead cross-functional collaboration with Product, Engineering, Operations, Commercial and Compliance.
• Define product requirements and be an integral part of the development process, closely collaborating with our platform team.
• Ensure relevant regulatory and compliance requirements are considered within your domains.

Kenntnisse

Product Management

Roadmap definition

Data-driven

Stakeholder management

Cross-functional collaboration

English communication

Jobbeschreibung

Riverty in Helsinki is seeking a (Senior) Product Manager for Consumer Touchpoints to shape the customer experiences within our Invoicing as a Service platform across the Nordics.

You will own the product strategy and roadmap for consumer touchpoints, collaborate with Product, Engineering, Operations and Commercial teams, and ensure a compliant, user‑centred digital and human experience. This role offers flexible working conditions and exposure to diverse markets.