Senior Cloud Ops Architect – AWS Nordics | Flex Hours

Amazon Inc.; Finland; Hybrid; EUR 110,000 - 140,000; Full time

Job summary

Amazon Web Services (AWS) Enterprise Support in the Nordics seeks a Senior Cloud Operations Architect to serve as a trusted advisor and operational excellence expert for Enterprise customers. You will craft strategies with senior stakeholders up to C-level to drive adoption and ensure cloud environments are secure, reliable, and optimized.

This is a post-sales advisory role across the Nordics, leveraging Well-Architected reviews andTrusted Advisor.

Qualifications

• 7+ years of experience in a technical role such as Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, or similar.
• Experience in operational parameters and troubleshooting for four or more of the following domains: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment / Scripting & Automation / Container technologies / AI & ML.
• Internal enterprise or external customer-facing experience with the ability to clearly articulate to both small and large audiences, dealing with senior customer stakeholders at Director / VP / C-level.
• Ability to manage multiple tasks and projects in a fast-paced environment.
• Languages: Finnish fluency required.

Responsibilities

• Provide customers with deep technical expertise across multiple technology domains to achieve operational excellence in security, resilience, and efficiency.
• Act as the customer's trusted advisor, developing strategies with senior stakeholders up to C-level to drive AWS adoption and operational maturity.
• Collaborate with Solutions Architects, Account Managers, Customer Solutions Managers, and other internal teams to ideate around your customers' most challenging business problems.
• Own end-to-end customer technical support working with internal and external engineering teams to design long-term operational strategies.
• Lead architectural reviews and workshops to advance your customers' technical objectives and ensure solutions are designed for successful deployment in the cloud.
• Proactively identify and mitigate risks driving efficiencies and simplification in customer operations plans and product adoption.
• Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures, and public-speaking events such as AWS Summit, AWS re:Invent, etc.
• Provide detailed reviews of service disruptions, monthly and quarterly metrics, and detailed pre-launch planning.
• Mentor and develop other TAMs, actively participate in the hiring process, and contribute to raising the bar for the team.
• Provide data and anecdotes on what is working and what is not back to the larger TAM community and product teams.

Skills

Finnish fluency

Cloud architecture leadership

Stakeholder management

Excellent communication

AWS knowledge

Problem solving

Job description

Amazon Web Services (AWS) Enterprise Support in the Nordics seeks a Senior Cloud Operations Architect to serve as a trusted advisor and operational excellence expert for Enterprise customers. You will craft strategies with senior stakeholders up to C-level to drive adoption and ensure cloud environments are secure, reliable, and optimized.

This is a post-sales advisory role across the Nordics, leveraging Well-Architected reviews andTrusted Advisor.