Salesforce Administrator - Remote

YO AI Labs; Helsinki; Remote; EUR 60,000 - 95,000; Part time

Job summary

YO AI Labs seeks an experienced Salesforce / HubSpot Administrator to support revenue systems in a remote setup. You will audit CRM data and processes, resolve inconsistencies, and help align AI workflows with complex business rules.

The role emphasizes data quality, system governance, and cross-functional impact on billing, CPQ, and ticketing. Strong English communication and SaaS experience are essential for success.

Qualifications

• 4–6 years hands-on experience with Salesforce, HubSpot, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• English communication skills, written and verbal.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess impact of CRM changes on billing, CPQ, and ticketing, and other tools.

Skills

Salesforce

HubSpot

CRM Administration

Process Improvement

SQL

APIs

Tools

SQL

APIs

Data Modeling

CRM Integrations

Job description

Salesforce / HubSpot Administrator - Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators - Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You'll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4-6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.