Salesforce Administrator - Remote

YO AI Labs; Espoo; Remote; EUR 55,000 - 96,000; Full time

Job summary

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator – Revenue Systems (SaaS) for a remote contractor role. You will audit and optimize CRM and integrated revenue tools, resolving data and policy conflicts while documenting operational decisions.

You will design clear system changes, ensure governance across billing, CPQ, and ticketing, and contribute to SaaS workflow improvements with strong English communication.

Qualifications

• 4–6 years hands-on CRM experience with Salesforce, HubSpot, Dynamics 365, or similar platforms.
• Experience leading CRM implementations, migrations, or rollouts.
• Strong knowledge of fields, objects, flows, automation, and permissions.
• Proven ability to reconcile data across multiple revenue/system platforms.
• Experience in SaaS environments and excellent English communication.

Responsibilities

• Audit CRM and revenue systems for inconsistencies and automation issues.
• Analyze policy conflicts and define appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create operational prompts and documentation for SaaS scenarios.
• Document recommended system changes and decisions.
• Assess CRM changes' impact on billing, CPQ, and ticketing.

Skills

CRM workflows

Data reconciliation

English communication

Tools

Salesforce

HubSpot

Microsoft Dynamics 365

APIs

Job description

Salesforce / HubSpot Administrator – Revenue Systems (SaaS)
Role Type: Contractor
Location: Remote
We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.
You'll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4–6 years of hands‑on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross‑system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.