Sales Executive – Ruka Safaris

Ruka Safaris; Ruka; Remote; EUR 40.000 - 52.000; Vollzeit

Zusammenfassung

Ruka Safaris, part of Lapland Boutique Resorts, is seeking a Sales Executive to manage enquiries, quotations and reservations for international and domestic clients in Ruka, Finnish Lapland. The role collaborates with sales, accommodation and activities teams to craft compelling programmes and ensure accurate processing from inquiry to delivery.

Based in Finland, you will work onsite at Iisakki Village, with a 12-month fixed-term contract and potential for permanent placement.

Qualifikationen

• At least 1 year of sales experience in tourism or hospitality.
• Proficiency in Finnish and English.
• Ability to work onsite at Iisakki Village, Ruka.
• Experience handling sales enquiries, quotations, reservations, and partner communication.

Aufgaben

• Respond to sales enquiries and prepare quotations, itineraries and proposals.
• Manage FIT and group reservations from the first enquiry to final confirmation.
• Maintain relationships with tour operators, travel agencies and other B2B partners.
• Coordinate accommodation, activities, transfers, meals and other services with internal teams and external suppliers.
• Enter, update and monitor reservations in Mews and FareHarbor.
• Follow booking deadlines, availability, payment terms and cancellation conditions.
• Proactively identify upselling and cross-selling opportunities.
• Support sales reporting, partner communication and other commercial activities.
• Ensure booking information is accurate and communicated to operations.

Kenntnisse

Sales experience

B2B tourism

Finnish & English

Onsite work capability

Reservation system experience

Tools

Mews

FareHarbor

Jobbeschreibung

Location: Ruka, Finland
Company: Ruka Safaris, part of Lapland Boutique Resorts
Contract: Full-time, fixed-term for 12 months, with the possibility of a permanent position

JOIN OUR SALES TEAM IN FINNISH LAPLAND

Ruka Safaris, part of Lapland Boutique Resorts, is looking for an experienced Sales Executive to join our team in Ruka, Finnish Lapland. The position is based onsite at our office in Iisakki Village.

ABOUT THE ROLE

As Sales Executive, you will manage sales enquiries and reservations from international and domestic clients, tour operators and travel agencies. You will work closely with our sales, accommodation, restaurant, activity and operations teams to build attractive programmes and ensure that every booking is handled accurately from the initial request through to delivery.

KEY RESPONSIBILITIES

• Respond to sales enquiries and prepare quotations, itineraries and proposals.
• Manage FIT and group reservations from the first enquiry to final confirmation.
• Maintain and develop relationships with tour operators, travel agencies and other B2B partners.
• Coordinate accommodation, activities, transfers, meals and other services with internal teams and external suppliers.
• Enter, update and monitor reservations in Mews and FareHarbor.
• Follow booking deadlines, availability, payment terms and cancellation conditions.
• Proactively identify upselling and cross-selling opportunities.
• Support sales reporting, partner communication and other commercial activities.
• Ensure that booking information is accurate and clearly communicated to operations.

ESSENTIAL REQUIREMENTS

• Currently residing in Finland.
• Legally entitled to work in Finland.
• Able and willing to work onsite at Iisakki Village in Ruka.
• Professional working proficiency in both Finnish and English.
• At least one year of sales experience in the tourism or hospitality industry.
• Experience managing sales enquiries, quotations, reservations and customer or partner communication.
• Strong organisational skills, attention to detail and the ability to manage several bookings simultaneously.
• A proactive, commercial and customer-focused approach.

PREFERRED QUALIFICATIONS

• Experience working for a DMC, incoming tour operator or travel agency.
• Experience with international B2B clients, tour operators and travel agencies.
• Previous practical working experience with Mews and/or FareHarbor.
• Knowledge of other reservation, CRM, OTA, channel-management or activity-management systems.
• Additional languages.
• Knowledge of Ruka, Kuusamo or the Lapland tourism industry.

WHAT WE OFFER

• A full-time, fixed-term contract for 12 months.
• An immediate start, as soon as the selected candidate is available.
• The opportunity to work with well-established tourism businesses and international partners in Finnish Lapland.
• A varied position within a growing tourism group.
• Staff accommodation in Ruka may be available, subject to availability.
• Opportunities to experience and enjoy our activities during your free time, subject to availability.
• Subject to business needs and successful performance, there may be an opportunity to continue in a permanent position after the initial contract period.