Real Estate & Maps Service Advisor

Maanmittauslaitos; Mikkeli; On-site; EUR 32,000 - 52,000; Full time

Job summary

The National Land Survey of Finland in Mikkeli seeks a permanent service advisor in customer service starting 1 Oct 2026 (or by agreement). The role involves providing advice and information on real estate procedures, ownership registrations, electronic services, and maps, to authorities, companies, and private customers.

You will work as part of a service advisor team and handle counter, phone, chat, web forms, and email inquiries, making official decisions on apartment ownership registrations

Qualifications

• Experience in customer service or advisory roles.
• Ability to provide information and guidance to a range of customers.
• Wamiliar with real estate or land administration procedures is a plus.

Responsibilities

• Provide advice and information services on real estate procedures, ownership registrations, electronic services, and maps for authorities, companies and private customers.
• Process registrations of apartment ownership and related official decisions.
• Answer inquiries via counter, telephone, chat, web forms, and email.
• Coordinate customer service shifts within the service advisor team and support onboarding.

Skills

Customer service

Information services

Job description

The National Land Survey of Finland in Mikkeli seeks a permanent service advisor in customer service starting 1 Oct 2026 (or by agreement). The role involves providing advice and information on real estate procedures, ownership registrations, electronic services, and maps, to authorities, companies, and private customers.

You will work as part of a service advisor team and handle counter, phone, chat, web forms, and email inquiries, making official decisions on apartment ownership registrations