Operation Manager to BYD Finland

BYD Europe; Helsinki; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Competitive remuneration

Team-building events

Opportunity to lead Europe’s zero-emis

Job summary

BYD Europe is seeking an Operations Manager to lead automotive operations in Finland and surrounding regions. You will optimize vehicle inventory, oversee logistics, and drive customer satisfaction while coordinating with sales and marketing to promote BYD products and services.

The role requires extensive experience in supply chain, excellent communication, and leadership of a local operations team. You will develop budgets, monitor KPIs, and implement data-driven strategies to improve

Qualifications

• Fluent Finnish and English; Chinese language a plus.
• Bachelor's degree or higher in Business Management or Supply Chain.
• 8+ years’ experience, preferably in automotive.
• Proficient with MS Excel, Word and PowerPoint.
• Experience in supply chain and warehouse storage management.

Responsibilities

• Keep vehicle inventory and quality to fulfill Finland and nearby regions orders.
• Maintain logistics integrity and manage third-party claims as needed.
• Provide spare parts or tools support for repairs and upgrades.
• Identify risks and implement measures to avoid delays and extra costs.
• Collaborate with sales and marketing to promote BYD products and services.
• Manage relationships with logistics partners and ensure BYD standards.

Skills

Finnish

English

Chinese

Education

Bachelor's degree in Business Management or Supply Chain

Tools

MS Excel

MS Word

PowerPoint

Job description

As BYD's Operations Manager, you'll spearhead key aspects of our automotive business in Finland and nearby regions. Your role involves optimizing vehicle inventory, managing logistics, and enhancing customer satisfaction. You'll collaborate closely with sales and marketing teams, oversee supply chain management, and lead a local operations team.

Responsibilities:

• Keep vehicle inventory and quality at reasonable range to fulfill the orders of Finland and nearby regions.
• Maintain logistics damage to lower level through various means or with the help of third-party agencies, and promptly make relevant claims.
• Provide spare parts or tools support for VPC, PDl, logistics damage or product defect repair, and technical upgrades of vehicles.
• Identify potential risks, take measures in advance to avoid accidents, additional expenses, or delays.
• Collaborate closely with sales and marketing departments to promote BYD's products and services and enhance the brand's influence in Finland.
• Manage business relationships with compound and logistics partners, ensure the work to be done in compliance with BYD standards, so to provide customers with first‑class products and services.
• Resolve customer complaints and concerns in a timely manner, improve customer satisfaction and continuously exceed customer expectations.
• Promote BYD's vehicle quality control process, implement training and supervision of quality control documents.
• Develop operational department budgets, analyze key performance indicators, and make data driven decisions to improve profitability.
• Recruit and manage local operations team, setting performance goals for members and conducting appraisals.
• Continuously innovate, formulate, and implement effective strategies, leading the operational strategy and development direction of the automotive business.
• Perform all other duties and tasks as assigned by the line manager.

Required Skills and Qualifications：

• Fluent Finnish and English language skills, Chinese language is a big plus.
• Bachelor and above in Business management, supply chain.
• At least 8+ years’ experience, preferably in the automotive sector.
• Professional PC user skills (MS Excel, Word, PPT). Excellent communication and organization skills.
• Management of supply chain and warehouse storage.

We offer:

• Performance and experience-based competitive remuneration
• Department & company-wide teambuilding events.
• An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.

About BYD

Established in February 1995, BYD Group is a leading multi‑sector high‑tech company focused on the innovation and development in automobile, rail transit, renewable energy, and electronics.

Committed to fulfilling a better life through technological innovations, BYD Group leverages a powerful network of over 40 subsidiaries and 700,000 employees worldwide in over 400 cities of 79 countries, actively drive the implementation of comprehensive zero‑emission and emission reduction solutions. In 2023, BYD Auto sold 3.02 million NEV (BEV+PHEV) globally, maintaining its position as the world leader in NEV sales. In January 2024, BYD became the Official Partner of UEFAEURO 2024，providing green mobility services for the championship.

BYD shoulders the responsibilities and duties of the era, firmly embraces the tides of automobile electrification and intelligence, and establishes itself as the leader of new energy vehicles in China and the world, as to pave a road of green innovation and development.
Our Purpose is to build a zero‑emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team