Nordic Support & Content Moderator (Malta Relocation)

United Talent Acquisition; Espoo; Hybrid; EUR 18,000 - 22,000; Full time

Benefits offered by this job

Free transport from popular areas

Airport pick-up

Housing assistance

Job summary

Nordic Speakers seeks dedicated Customer Support & Content Moderator for Malta. The hybrid role splits 70% customer support (email/chat) and 30% content moderation, helping ensure safe, compliant platforms across markets.

You'll work in shifts, including evenings and weekends, with full training provided. No prior experience is required; EU passport or valid Malta work permit required. Relocation assistance and housing support may apply.

Qualifications

• Basic technical skills with MS Word/Excel
• Fast learner with strong attention to detail
• Ability to work in shifts, including evenings and weekends
• No prior experience required; full training provided
• Clean criminal record or 2 employer references (mandatory upon arrival)

Responsibilities

• Respond to customer inquiries via email and chat
• Review and moderate online content (images, text, profiles)
• Apply platform guidelines and local regulations
• Escalate violations and identify workflow improvements
• Meet performance KPIs and contribute to team goals
• Participate in regular training and adapt to various projects and markets

Skills

MS Excel

MS Word

Attention to detail

Fast learner

Job description

Nordic Speakers seeks dedicated Customer Support & Content Moderator for Malta. The hybrid role splits 70% customer support (email/chat) and 30% content moderation, helping ensure safe, compliant platforms across markets.

You'll work in shifts, including evenings and weekends, with full training provided. No prior experience is required; EU passport or valid Malta work permit required. Relocation assistance and housing support may apply.