Moderation & Support Careers in Malta - Nordic Speakers

United Talent Acquisition; Tampere; Presencial; EUR 18 135 - 22 208; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Quarterly government bonus

Performance-based bonuses

Free transport

Airport pick-up and hotel accommodation

Flight reimbursement

Housing support

Family relocation possible

Resumo da oferta

A recruitment agency is seeking Nordic-speaking Customer Support & Content Moderators to join an international team in sunny Malta. This hybrid role involves 70% customer support and 30% content moderation. Candidates must be able to work in shifts, have basic technical skills, and a clean criminal record or employer references. The salary range is between 1625 to 1990 euros monthly with additional bonuses and benefits.

Qualificações

• Ability to work in shifts, including evenings and weekends.
• Clean criminal record or 2 employer references required.

Responsabilidades

• Respond to customer inquiries via email and chat.
• Review and moderate online content.
• Apply platform guidelines and local regulations.
• Escalate violations and identify workflow improvements.
• Meet performance KPIs and contribute to team goals.

Conhecimentos

Customer support

Content moderation

Attention to detail

Basic technical skills (MS Office)

Descrição da oferta de emprego

Moderation & Support Careers in Malta - Nordic Speakers

Job Openings Moderation & Support Careers in Malta - Nordic Speakers

About the job Moderation & Support Careers in Malta - Nordic Speakers

Location: Malta On-site
Schedule: Rotational shifts (07:00 -15:30 / 15:30- 00:00), 5x week
Contract: Indefinite, Full-Time
Languages Required: Any Nordic Language(C1+) + English (B2)

Are you passionate about digital safety and keen to contribute to a secure online community? We're looking for Nordic-speaking Customer Support & Content Moderators to join an international team in sunny Malta!

In this hybrid role (70% customer support, 30% content moderation), you'll interact via email and chat only, helping users and ensuring that platforms remain safe and compliant.

Key Responsibilities:

• Respond to customer inquiries via email and chat
• Review and moderate online content (images, text, profiles)
• Apply platform guidelines and local regulations
• Escalate violations and identify workflow improvements
• Meet performance KPIs and contribute to team goals
• Participate in regular training and adapt to various projects and markets

What Were Looking For:

Basic technical skills (MS Office Excel, Word)

Fast learner with strong attention to detail

Ability to work in shifts, including evenings and weekends

No prior experience required full training provided!

Clean criminal record or 2 employer references (mandatory upon arrival)

Salary & Benefits:

• 1625 to 1990 euros/monthly
• Quarterly government bonus (~130)
• Performance-based bonus up to 200 twice a year
• Free transport from popular areas (e.g., Sliema, St. Julians, Gzira, etc.)️
• Airport pick-up and hotel accommodation (up to 3 weeks)️
• Flight reimbursement up to 200 (after 6 months)️
• Help finding housing with agency discounts
• Family relocation possible (support only applies to the hired candidate)

Application review

First interview (Microsoft Teams)

Online assessment

Final interview

Offer and onboarding!

Apply now and start your Mediterranean journey in Malta!
(Only candidates with EU passports or valid work permits for Malta are eligible.)