Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

United Talent Acquisition; Tampere; Vor Ort; EUR 18.000 - 22.000; Vollzeit

Benefits dieser Stelle

Free transport from popular areas

Airport pick-up and hotel (up to 3 wks

Flight reimbursement up to 200

Housing assistance via agency

Family relocation support

Zusammenfassung

Nordic Speakers in Malta is seeking Nordic-speaking Customer Support & Content Moderators. You will handle customer inquiries by email and chat and moderate content to ensure safety and compliance.

This role is hybrid (70% support, 30% moderation) with relocation support. No prior experience needed; full training provided, with EU passport or valid work permit required.

Qualifikationen

• Basic technical skills (MS Office Excel, Word).
• Fast learner with strong attention to detail.
• Able to work in shifts, including evenings and weekends.
• Clean criminal record or 2 employer references required on arrival.

Aufgaben

• Respond to customer inquiries via email and chat.
• Review and moderate online content (images, text, profiles).
• Apply platform guidelines and local regulations.
• Escalate violations and identify workflow improvements.
• Meet performance KPIs and contribute to team goals.
• Participate in regular training and adapt to various projects and markets.

Kenntnisse

Fast learner

Attention to detail

Shift work flexibility

No prior experience required

Tools

MS Office

Excel

Word

Jobbeschreibung

Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

Job Openings Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

About the job Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

Location: Malta On-site
Schedule: Rotational shifts (07:00 -15:30 / 15:30- 00:00), 5x week
Contract: Indefinite, Full-Time
Languages Required: Any Nordic Language(C1+) + English (B2)

Are you passionate about digital safety and keen to contribute to a secure online community? We're looking for Nordic-speaking Customer Support & Content Moderators to join an international team in sunny Malta!

In this hybrid role (70% customer support, 30% content moderation), you'll interact via email and chat only, helping users and ensuring that platforms remain safe and compliant.

Key Responsibilities:

• Respond to customer inquiries via email and chat
• Review and moderate online content (images, text, profiles)
• Apply platform guidelines and local regulations
• Escalate violations and identify workflow improvements
• Meet performance KPIs and contribute to team goals
• Participate in regular training and adapt to various projects and markets

What Were Looking For:

• Basic technical skills (MS Office Excel, Word)
• Fast learner with strong attention to detail
• Ability to work in shifts, including evenings and weekends
• No prior experience required full training provided!
• Clean criminal record or 2 employer references (mandatory upon arrival)

Salary & Benefits:

• 1625 to 1990 euros/monthly
• Quarterly government bonus (~130)
• Performance-based bonus up to 200 twice a year
• Free transport from popular areas (e.g., Sliema, St. Julians, Gzira, etc.)
• Airport pick-up and hotel accommodation (up to 3 weeks)
• Flight reimbursement up to 200 (after 6 months)
• Help finding housing with agency discounts
• Family relocation possible (support only applies to the hired candidate)

Application review

First interview (Microsoft Teams)

Online assessment

Final interview

Offer and onboarding!

Only candidates with EU passports or valid work permits for Malta are eligible.