Nordic Moderation & Support in Malta (Hybrid)

United Talent Acquisition; Tampere; Hybrid; EUR 18,135 - 22,208; Full time

Benefits offered by this job

Quarterly government bonus

Performance-based bonuses

Free transport

Airport pick-up and hotel accommodation

Flight reimbursement

Housing support

Family relocation possible

Job summary

A recruitment agency is seeking Nordic-speaking Customer Support & Content Moderators to join an international team in sunny Malta. This hybrid role involves 70% customer support and 30% content moderation. Candidates must be able to work in shifts, have basic technical skills, and a clean criminal record or employer references. The salary range is between 1625 to 1990 euros monthly with additional bonuses and benefits.

Qualifications

• Ability to work in shifts, including evenings and weekends.
• Clean criminal record or 2 employer references required.

Responsibilities

• Respond to customer inquiries via email and chat.
• Review and moderate online content.
• Apply platform guidelines and local regulations.
• Escalate violations and identify workflow improvements.
• Meet performance KPIs and contribute to team goals.

Skills

Customer support

Content moderation

Attention to detail

Basic technical skills (MS Office)

Job description

A recruitment agency is seeking Nordic-speaking Customer Support & Content Moderators to join an international team in sunny Malta. This hybrid role involves 70% customer support and 30% content moderation. Candidates must be able to work in shifts, have basic technical skills, and a clean criminal record or employer references. The salary range is between 1625 to 1990 euros monthly with additional bonuses and benefits.