Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

United Talent Acquisition; Helsinki; Remote; EUR 20 000 - 40 000; Full time

Job summary

A recruitment agency is seeking Nordic-speaking Customer Support & Content Moderators to join an international team in sunny Malta. This full-time role involves responding to customer inquiries and moderating content, with no prior experience required as full training is provided. The position offers a salary range of €1625 to €1990/month, quarterly bonuses, and relocation support for the hired candidate.

Benefits

Quarterly government bonus

Flight reimbursement up to €200

Free transport from popular areas

Housing assistance with agency discounts

Airport pick-up and hotel accommodation

Qualifications

• Fast learner with ability to adapt to various projects.
• No prior experience required; full training provided.
• Clean criminal record or 2 employer references mandatory.

Responsibilities

• Respond to customer inquiries via email and chat.
• Review and moderate online content (images, text, profiles).
• Meet performance KPIs and contribute to team goals.

Skills

Basic technical skills (MS Office Excel, Word)

Strong attention to detail

Ability to work in shifts

Job description

Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

Job Openings Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

About the job Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

Location: Malta On-site
Schedule: Rotational shifts (07:00 -15:30 / 15:30- 00:00), 5x week
Contract: Indefinite, Full-Time
Languages Required: Any Nordic Language(C1+) + English (B2)

Are you passionate about digital safety and keen to contribute to a secure online community? We\'re looking for Nordic-speaking Customer Support & Content Moderators to join an international team in sunny Malta!

In this hybrid role (70% customer support, 30% content moderation), you\'ll interact via email and chat only, helping users and ensuring that platforms remain safe and compliant.

Key Responsibilities:

• Respond to customer inquiries via email and chat
• Review and moderate online content (images, text, profiles)
• Apply platform guidelines and local regulations
• Escalate violations and identify workflow improvements
• Meet performance KPIs and contribute to team goals
• Participate in regular training and adapt to various projects and markets

What Were Looking For:

Basic technical skills (MS Office Excel, Word)

Fast learner with strong attention to detail

Ability to work in shifts, including evenings and weekends

No prior experience required full training provided!

Clean criminal record or 2 employer references (mandatory upon arrival)

Salary & Benefits:

• 1625 to 1990 euros/monthly
• Quarterly government bonus (~130)
• Performance-based bonus up to 200 twice a year
• Free transport from popular areas (e.g., Sliema, St. Julians, Gzira, etc.)
• Airport pick-up and hotel accommodation (up to 3 weeks)
• Flight reimbursement up to 200 (after 6 months)
• Help finding housing with agency discounts
• Family relocation possible (support only applies to the hired candidate)

Application review

First interview (Microsoft Teams)

Online assessment

Final interview

Offer and onboarding!

Apply now and start your Mediterranean journey in Malta! (Only candidates with EU passports or valid work permits for Malta are eligible.)