Nordic Customer Success Manager | Finnish Fluent | Remote

M-Files; Helsinki; Remoto; EUR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

M-Files is seeking a Customer Success Manager to own and grow a Nordic portfolio of customer relationships. You will work with decision-makers to maximize value and drive adoption across our information management solutions.

Based in Finland or remotely from Sweden, Norway, Germany, the UK, or France, you will collaborate with cross-functional teams to deliver measurable outcomes and a superior customer experience.

Competenze

• 3–5 years of proven experience in Customer Success Management.
• Fluency in Finnish and English is required (spoken and written).
• Demonstrated success in managing and growing customer accounts with upsell/cross-sell.

Mansioni

• Own and grow a portfolio of customer relationships across the Nordics.
• Collaborate with stakeholders to drive adoption and value realization.
• Partner with Services to ensure smooth onboarding and successful user adoption.

Conoscenze

Customer Success

Account growth

Nordic markets

Communication

Bilingual Finnish/English

Descrizione del lavoro

M-Files is seeking a Customer Success Manager to own and grow a Nordic portfolio of customer relationships. You will work with decision-makers to maximize value and drive adoption across our information management solutions.

Based in Finland or remotely from Sweden, Norway, Germany, the UK, or France, you will collaborate with cross-functional teams to deliver measurable outcomes and a superior customer experience.