IT Support Intern: Global Tech & Onboarding Help

Verda

Helsinki

On-site

EUR 11,000 - 17,000

Full time

2 days ago

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Benefits offered by this job

Cash and equity compensation

Healthcare

Lunch

Wellbeing

Job summary

Verda is seeking an IT Support Intern in Helsinki to help keep our global team productive by supporting the technology they rely on daily. You will work with the IT team to provide hands-on support across devices, accounts, and onboarding for new hires.

This broad, practical role is ideal for someone who enjoys problem solving and wants real experience in a fast-growing company. You'll learn production tools, IT security practices, and how to support a remote-first global workforce from our

Qualifications

Basic hands-on experience with laptops and OS (macOS/Windows/Linux).
Experience with user accounts and common workplace software.
Willingness to document work accurately and learn new tools.

Responsibilities

Assist first-line IT support requests from Verda employees across the globe.
Set up laptops, accessories, mobile devices, and meeting-room equipment for new employees.
Assist new employees during onboarding with their new equipment.
Troubleshoot common hardware, software, connectivity, and collaboration-tool issues with support from the team.
Assist in asset inventory, device records, and IT documentation.
Help keep office IT equipment organised, available, and in good working order.
Contribute to support guides, knowledge-base articles, and improvements to recurring support processes.
Learn and follow Verda’s IT security and access-management practices.