Internal Tools Engineer

Alma Media; Tampere; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

Alma Media is seeking an Internal Tools Engineer to join Group IT Operations, building and improving our tools, automations and AI workflows to help colleagues work smarter.

You’ll work hands‑on with ITSM, monitoring platforms, Microsoft 365 automations and AI tooling to turn friction into practical, reliable solutions for an international organisation.

Qualifications

• Experience with IT operations platforms and enterprise integrations.
• Good analytical and critical thinking skills.
• Programming and scripting skills in JavaScript, HTML, CSS, PowerShell.
• Interest in AI-assisted development.

Responsibilities

• Administer, maintain and continuously develop key Group IT Operations platforms, including ESM/ITSM, monitoring, automation and integration tools.
• Build and maintain automations across Microsoft 365, Slack and other tools.
• Champion the adoption of AI in IT Operations and other areas of the business wherever it can improve efficiency, quality and speed.
• Translate user and business needs into practical improvements to our tools and workflows.
• Develop integrations using REST APIs and other appropriate technologies.
• Spot opportunities to simplify, automate and improve existing processes.
• Document your solutions and share knowledge with colleagues.

Skills

JavaScript

HTML

CSS

PowerShell

Power Platform scripting

English proficiency

Analytical thinking

Team player

Tools

Microsoft 365

ESM/ITSM

Slack

REST APIs

Job description

Ready to make a real difference for nearly 1700 Alma employees?

As our Internal Tools Engineer, you’ll sit at the heart of Group IT Operations, helping colleagues across Alma work smarter by building, maintaining and continuously improving our tools, automations and AI-workflows.

You’ll get hands‑on with everything from our ESM/ITSM and monitoring platforms to Microsoft 365 automations and emerging AI tooling. You play a key role in turning everyday friction into practical, reliable solutions that make a real difference for people across our international organization.

In This Role, Your Responsibilities Will Be

• Administer, maintain and continuously develop key Group IT Operations platforms, including our ESM/ITSM, monitoring, automation and integration tools.
• Build and maintain automations across Microsoft 365, Slack and other tools.
• Champion the adoption of AI in IT Operations and other areas of the business wherever it can improve efficiency, quality and speed.
• Translate user and business needs into practical improvements to our tools and workflows.
• Develop integrations using REST APIs and other appropriate technologies.
• Spot opportunities to simplify, automate and improve existing processes.
• Document your solutions and share knowledge with colleagues.

We Hope You Have

• Conceptual understanding of IT platforms, integrations and enterprise solutions.
• Good analytical and critical thinking skills.
• Programming and scripting skills at a junior-to-mid-senior level, including: JavaScript, HTML and CSS, PowerShell, Power Platform scripting and automation
• Curiosity about AI-assisted development — and an interest in getting hands‑on with it.
• Understanding of AI platforms and their practical use in business.
• Strong communication skills and the ability to explain technical topics clearly.
• Professional working proficiency in English.

You’re Like To Succeed In This Role If

• You learn quickly and enjoy exploring new technologies.
• You’re self‑driven and proactive, and you take ownership of your work.
• You enjoy working with people and are a reliable team player.
• You’re always looking for smarter, simpler and more efficient ways of working.
• You have an innovative, improvement‑oriented mindset.
• You enjoy being part of an international organisation.
• You’re motivated by building practical solutions that make a real difference for colleagues and the business.

Why join Alma?

At Alma, we foster a culture of collaboration, courage and trust, where everyone is accepted for who they are. We challenge ourselves to try new things, experiment, drive innovation and learn from mistakes.

We Promise You

Friendly culture where you can be exactly as you are

We value work‑life balance and support your wellbeing with good benefits.

A job with purpose and impact

You get to work with our well‑known brands, which are trusted by millions of people every day, especially when they make life’s most important decisions.

Growth powered by AI

You’ll have access to relevant AI‑powered tools and continuous learning opportunities that accelerate your professional growth.

If you’re excited by change and curious about how AI can reshape the way we work, you’ll thrive at Alma. Because at Alma, courage grows together.

How is it like to work at Alma and what kind of benefits do we offer: https://www.almamedia.fi/tyopaikat/

This role can be based in Helsinki, Tampere, Prague, Zagreb or Bratislava with flexible ways of working.

More information about the task is provided by Jan Drašnar, [e-mail].