Helsinki City Operations Lead

Coco; Helsinki; On-site; EUR 50,000 - 70,000; Full time

Job summary

Coco is seeking a City Manager for Helsinki to lead operations and engagement in the community. This role involves managing fleet health, ensuring high delivery standards, and being the primary contact for local restaurants. The ideal candidate has experience in managing physical operations and is metrics-driven, with strong skills in building relationships and managing diverse teams.

Join a dynamic environment where you can make an impact on last-mile delivery as we expand our innovative services across Finland.

Qualifications

• 3+ years of experience managing a hands-on, physical-world operation.
• Proven track record managing a direct labor workforce.
• Metrics-driven operating style and self-motivation.
• Strong relationship management skills with diverse stakeholders.
• Highly organized with the ability to handle multiple priorities.

Responsibilities

• Manage day-to-day fleet health and operational uptime.
• Serve as the primary point of contact for merchant partners.
• Hire, train, and manage local operations staff.
• Track KPIs and drive continuous improvement.
• Represent Coco locally and engage with community stakeholders.

Skills

Hands-on operations management

Metrics-driven approach

Relationship management

Attention to detail

Organizational skills

Job description

Coco is seeking a City Manager for Helsinki to lead operations and engagement in the community. This role involves managing fleet health, ensuring high delivery standards, and being the primary contact for local restaurants. The ideal candidate has experience in managing physical operations and is metrics-driven, with strong skills in building relationships and managing diverse teams.

Join a dynamic environment where you can make an impact on last-mile delivery as we expand our innovative services across Finland.