Healthcare AI Implementation Lead - Helsinki

Tandem Health AB; Helsinki; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

Tandem Health AB in Helsinki is seeking a Project Delivery Specialist to own the end-to-end implementation journey for customers in Finland, collaborating with local and Stockholm teams. This role involves coordinating EHR integrations, documenting templates, and leading go-live training with Medical Operations.

You will manage risks and dependencies across workstreams, build trust with customers, and help scale delivery processes as Tandem expands in wellbeing services and private providers.

Qualifications

• Native-level Finnish and excellent English communication.
• Strong track record delivering technology solutions in social or healthcare settings.
• Experience with SaaS implementation projects in a technology company.
• Familiarity with healthcare IT environments, EHR integrations, and clinical workflows.
• Structured yet flexible approach with strong stakeholder management.
• Entrepreneurial mindset and ability to thrive in a fast-paced, scaling environment.

Responsibilities

• Lead customer implementation projects end to end, keeping deliveries on track, on scope, and on time.
• Coordinate the technical setup — including EHR integrations — working closely with our engineering team.
• Work with customers and our Medical Operations team to ensure the right documentation templates are built and configured for each clinical environment.
• Coordinate user training programmes together with Medical Operations, ensuring clinicians are confident and ready at go-live.
• Act as the customer's primary point of contact throughout the delivery phase, building trust and maintaining momentum.
• Proactively manage risks, dependencies, and blockers across workstreams.
• Continuously refine our delivery playbook, contributing to scalable processes as our Finnish customer base grows.

Skills

Finnish fluency

English fluency

Project management

SaaS deployment

EHR integrations

Stakeholder management

Change management

Entrepreneurial mindset

Tools

SaaS platforms

Job description

Tandem Health AB in Helsinki is seeking a Project Delivery Specialist to own the end-to-end implementation journey for customers in Finland, collaborating with local and Stockholm teams. This role involves coordinating EHR integrations, documenting templates, and leading go-live training with Medical Operations.

You will manage risks and dependencies across workstreams, build trust with customers, and help scale delivery processes as Tandem expands in wellbeing services and private providers.