Global OT Grid Tech: IEC 61850 & Network Support

CB1173 GEPR Energy Canada Inc

Tampere

On-site

EUR 69,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Discretionary annual bonus

Job summary

GE Vernova in Canada seeks a seasoned Networks and Communications Engineer for the Customer Support Level 3 team. You will specialize in IEC 61850 and Ethernet networks within Grid Automation, providing technical leadership and fault finding for the latest GridBeats APS solutions.

You will collaborate with GA Sales, Product Management and R&D, deliver training, and guide L1/L2 teams. Global travel up to 10% may be required, and you will help ensure high-quality technical support and customer

Qualifications

Engineering degree required in Communications/Network or closely related discipline.
In-depth understanding of communication protocols (serial and Ethernet) and system engineering processes used in substation automation systems.
10+ years in industrial communications in the power system or similar industrial domain, or advanced degree qualification in lieu of less experience.
Ability to travel globally up to 10% of time.

Responsibilities

L3 technical support on assigned product platforms, covering both pre-sales and post-sales tasks.
Proactively develop team expertise on other Products platforms.
Investigate reported communication and network-related issues; develop guidance notes and articles to drive product delivery.
Provide customer communication such as Technical Reports and resolve critical cases.