Global Learning Operations Coordinator

Wärtsilä Corporation; Vaasa; On-site; EUR 36,000 - 52,000; Full time

Job summary

Wärtsilä Corporation is seeking a Training Coordinator for the Vaasa, Finland location, with hybrid work options due to the nature of our global training operations. The role focuses on end-to-end training delivery, customer liaison, and operational excellence to ensure a top-notch learning experience.

You will coordinate schedules, registrations, and documentation across SAP, LMS and other platforms, while collaborating with sales and business stakeholders to develop and promote learning

Qualifications

• Bachelor's or Master's degree, or equivalent relevant work experience.
• Experience with Learning management systems (LMS), training administration, learning operations, customer service, project coordination, or a similar role.
• Experience working with SAP and Salesforce would be considered an advantage.
• Strong digital skills and confidence in learning new systems and technologies.
• Excellent, organisational and multitasking abilities. You will be adept at coordinating evolving requirements and will frequently need to adapt to factors outside your control.
• A structured and detail-oriented way of working.
• Strong communication and stakeholder management skills.
• A proactive mindset and ability to identify and implement improvements.
• Ability to work under pressure and prioritise tasks effectively.
• A customer-focused approach and commitment to delivering high-quality service.
• Fluent English skills, both written and spoken.
• Finnish language skills are considered an advantage.

Responsibilities

• Coordinate training delivery activities at the Vaasa Training Centre and other assigned learning environments.
• Manage course scheduling, participant registrations, notifications, reporting, and training documentation.
• Maintain training records and related data in SAP, Learning Management Systems, and other digital platforms.
• Support training delivery and help resolve operational challenges quickly and effectively.
• Monitor customer feedback and identify opportunities to improve services and processes.
• Support the planning, promotion, and execution of training activities for internal and external customers.
• Create and maintain training offerings and service packages.
• Collaborate with sales, account management, contract management, and business stakeholders to promote learning solutions.

Skills

Coordination

Customer service

Project coordination

Communication

Multitasking

Detail-oriented

Stakeholder management

Proactive mindset

Pressure management

English fluency

Education

Bachelor's or Master's degree

Tools

SAP

Salesforce

LMS

Job description

Wärtsilä Corporation is seeking a Training Coordinator for the Vaasa, Finland location, with hybrid work options due to the nature of our global training operations. The role focuses on end-to-end training delivery, customer liaison, and operational excellence to ensure a top-notch learning experience.

You will coordinate schedules, registrations, and documentation across SAP, LMS and other platforms, while collaborating with sales and business stakeholders to develop and promote learning