Global Freight Forwarding Specialist

Spedman Global Logistics; Helsinki; On-site; EUR 38,000 - 56,000; Full time

Benefits offered by this job

Competitive pay terms

Professional development

International exposure

Dynamic team

Job summary

Spedman Global Logistics Oy is expanding its customer service and shipment planning team in Helsinki. The role involves handling transport enquiries, quoting, and securing space with carriers to deliver reliable logistics solutions for our Nordic, Baltic, and Central Eastern Europe network.

The candidate should have 3-5 years in freight forwarding with Seafreight export experience, strong communication skills in Finnish and English, and a customer- and results-driven mindset.

Qualifications

• Minimum 3-5 years within freight forwarding with proven experience on Seafreight export.
• Ability to handle multiple transport directions beyond Seafreight export is a plus.
• Customer- & solution-oriented with strong written and verbal communication in Finnish and English.

Responsibilities

• Receive and quote on transport enquiries and booking requests.
• Analyse customer requirements, Incoterms, cargo specifications, and transit time expectations.
• Negotiate pricing and service terms; secure vessel space and issue bookings.
• Coordinate inland transport including container haulage, trucking, rail, barge and warehousing.
• Prepare and verify shipping documents and ensure regulatory compliance.
• Track cargo movement and update customers on delays or changes.
• Monitor carrier performance and identify business opportunities.

Skills

Freight forwarding experience

Seafreight export

Customer-focused

Communication skills

Problem solving

Job description

Spedman Global Logistics Oy is expanding its customer service and shipment planning team in Helsinki. The role involves handling transport enquiries, quoting, and securing space with carriers to deliver reliable logistics solutions for our Nordic, Baltic, and Central Eastern Europe network.

The candidate should have 3-5 years in freight forwarding with Seafreight export experience, strong communication skills in Finnish and English, and a customer- and results-driven mindset.