Global Field Tech & Data Specialist – Underground Drilling

Sandvik; Tampere; On-site; EUR 60,000 - 90,000; Full time

Job summary

Sandvik is seeking a Product Specialist to join the Underground Drilling Technical Services team in Tampere, Finland. The role focuses on commissioning, diagnosing complex issues, and remote support for an expanding intelligent drilling equipment fleet, with international travel as needed.

The ideal candidate will have a B.Sc. in a relevant technical field and hands-on experience with control systems, digital data solutions, and mobile equipment maintenance.

Qualifications

• B.Sc. degree in a relevant technical field is an advantage.
• Hands-on experience with modern technology applications, e.g. control system technologies and digital data solutions in customer service.
• Proficiency in maintaining mobile equipment.
• Willingness to travel internationally.

Responsibilities

• Commissioning intelligent underground drilling equipment and tracking performance throughout its lifetime.
• Solve demanding technical issues for customers and sales areas at mine sites.
• Troubleshoot remotely on the Salesforce platform.
• Conduct field service trips for complex situations requiring specialist knowledge.
• Train technical teams and customers in a digitalized underground mining environment, focusing on drilling equipment.
• Assist customers with data transfer, connectivity, and network setup issues.
• Develop data-driven capabilities for remote technical support.

Skills

Automation

Electrical engineering

Customer service

Communication

Travel readiness

Reporting skills

Field service experience

Education

B.Sc. in automation or electrical engineering (advantage)

Job description

Sandvik is seeking a Product Specialist to join the Underground Drilling Technical Services team in Tampere, Finland. The role focuses on commissioning, diagnosing complex issues, and remote support for an expanding intelligent drilling equipment fleet, with international travel as needed.

The ideal candidate will have a B.Sc. in a relevant technical field and hands-on experience with control systems, digital data solutions, and mobile equipment maintenance.