Digital Development Specialist

Fortum; Espoo; Hybrid; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid work model

Job summary

Fortum is seeking a motivated professional to join the Enterprise Online team in a role focused on capturing user and business needs and translating them into initiatives that maximize customer value. You will bridge business and technical perspectives to deliver world-class user experiences for our Nordic customers.

You will work within an Agile framework, develop use cases and user stories, and manage the product backlog while collaborating with stakeholders and a diverse team to drive

Qualifications

• Bachelor's degree or equivalent in a related field.
• 2–4 years of experience in digital development or a similar role.
• Strong analytical, problem-solving and communication skills.
• Proficiency with requirements management tools and familiarity with Agile methodologies.

Responsibilities

• Bridge the gap between business needs and technical solutions by gathering, analyzing, and documenting detailed business requirements.
• Develop use cases, user stories, and use planning tools such as Jira and Miro to follow up and support development.
• Define, manage and communicate the Product backlog to stakeholders and team.
• Prioritize and ensure that work is being conducted according to plan and set goals and support in solving blockers.
• Manage multiple projects and adjust priorities based on changing business needs.
• Collaborate with team members to foster a customer-centric approach.

Skills

Analytical skills

Problem-solving

Communication skills

Agile methodologies

Requirements management tools

English fluency

Education

Bachelor's degree in Business Administration

Bachelor's degree in Information Systems

Bachelor's degree in Computer Science

Tools

Jira

Miro

Job description

Digital Customer Offering (DCO) is a business function within Fortum Consumer Solutions, where business and technology come together. At DCO, we create superior digital offerings and experiences for our 2,4 million consumer and enterprise customers. We innovate and find new ways to digitalize our offerings and processes. We collaborate closely with our stakeholders and external partners. Through cross-functional collaboration, agility and sustainability focus, we strive to make our customers’ increasingly digital lives easier with our services. We serve clients in the Nordics as well as Poland and Spain.

About the role

We are looking for talented and passionate individuals to join our Enterprise Online team. This role involves capturing user and business needs and translating these into initiatives that maximize customer value and ensure a world-class user experience for our Nordic customer base. United by our passion for technology, curiosity about user experience, and dedication to excellence, we are looking for someone who shares our enthusiasm!

Your responsibilities will be:

• Bridge the gap between business needs and technical solutions by gathering, analyzing, and documenting detailed business requirements, ensuring that digital offerings meet customer needs and align with Fortum's strategic objectives.
• Develop use cases, user stories, and use planning tools such as Jira and Miro to follow up and support development.
• Define, manage and communicate the Product backlog to stakeholders and team.
• Prioritize and ensure that work is being conducted according to plan and set goals and support in solving blockers.
• Manage multiple projects and adjust priorities based on changing business needs.
• Solve complex problems requiring an understanding of both business and technical aspects.
• Collaborate with team members to foster a customer-centric approach.
• You will be part of the Enterprise Online team, focusing on developing and improving services for our enterprise customers. We work within an Agile approach, taking end-to-end responsibility for our area. Our team, consisting of 15 experts with diverse competencies, has a great atmosphere where we work hard and have fun. We offer a dynamic work environment where you can grow your skills and make an impact on Fortum’s business and customers.

This position can be located in our office in Espoo, Solna or Oslo.

About you

To succeed and thrive in this role, we see that you have:

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
• Minimum 2-4 years of experience in digital development or a similar role.
• Strong analytical, problem-solving, and communication skills.
• Proficiency with requirements management tools and familiarity with Agile methodologies.
• Previous experience from the energy industry is beneficial.
• Be fully fluent in English, both spoken and written.

We offer you

At Fortum, we believe in a better future and want to be involved in shaping it. Our workplace is a safe place, both physically and mentally. You will grow with professional colleagues, being trusted and free to challenge yourself. We offer comprehensive benefits, flexible working hours, and hybrid work model to support your productivity, development and wellbeing. We are committed to build diverse teams where everyone feels included and is treated equally.

More information about our culture and benefits can be foundhere .

We are Fortum

Fortum is a Nordic energy company. We generate and deliver reliable energy to our customers and the Nordic energy system while at the same time helping industries decarbonise their processes and grow. Our core operations comprise efficient and best-in-class low-carbon power generation, customer services, and heating and cooling. Fortum’s power generation is already 99% from renewable or nuclear sources with one of the lowest specific CO2-emissions in Europe. We are guided by our ambitious SBTi-validated
emission reduction targets on our way towards net-zero by 2040. For our ~4,500 employees, we commit to be a safe and inspiring workplace. Fortum's share is listed on Nasdaq Helsinki. fortum.com