Deli Lead

Oliver's Market; Kokkolan seutukunta; On-site; EUR 28,000 - 32,000; Full time

Benefits offered by this job

ESOP

Competitive wages & benefits

Medical, Dental, Vision

401(k) retirement

Employee discounts

Paid Time off

Flex Spending Account

Regular wage increases

Commuter benefits

Safety incentive program

Career development and growth

Job summary

Oliver's Market is seeking a Deli Lead to support the Deli Manager in daily operations and profitability. You will ensure outstanding customer service, supervise the deli team, and manage tasks like waste, temps, and inventory to keep the department efficient and compliant.

The role requires flexibility to work nights, weekends, and holidays, with regular full-time status and a starting pay range of $22.50–$26.00 per hour. Join a team focused on quality, safety, and customer satisfaction.

Qualifications

• High school diploma or GED required.
• Food Handlers Certificate (ServSafe or ANSI compliant) required.

Responsibilities

• Provide excellent customer service and address customer needs promptly.
• Demonstrate understanding of the deli department's financial needs.
• Supervise and develop the deli team in the manager's absence.
• Ensure daily tasks are completed accurately (waste logs, temps, prep lists).
• Place vendor orders and intercompany transfers to maintain stock levels.
• Prepare products per company specifications and recipes.
• Package, weigh, label, and price products for full and self-service cases.
• Oversee inventory on the floor and merchandising; maintain signs and pricing.
• Maintain clean, safe displays and equipment per standards.
• Assist with deliveries and ensure proper storage.
• Foster professional working relations with coworkers and vendors.
• Answer phones promptly and maintain service levels.
• Operate equipment following safety standards.

Skills

Customer service

Leadership

Problem solving

Financial acumen

Communication

Team player

Basic math

Education

High School Diploma or GED

Food Handlers Certificate

Tools

Microsoft Office

Job description

Deli Lead

REGULAR FULL TIME - $22.50-26.00/HR

SHIFTS: COMPLETE OPEN AVAILABILITY - WEEKENDS REQUIRED

Position Summary

As Deli Lead, you focus on supporting the Deli Manager with the daily operations and profitability of the Deli Department.

• Provide excellent customer service, address the needs of customers, and answer their questions in a timely and effective manner.
• Demonstrate a basic understanding of the financial needs of the Deli Department.
• Supervision, delegation of tasks, and development of the Deli Team in the absence of the Deli Manager and Assistant Deli Manager.
• Ensure daily tasks are completed accurately and timely. (e.g. waste logs, time and temperature logs, prep list, etc.)
• Place vendor orders and intercompany transfer orders to maintain appropriate levels of back stock.
• Prepare products according to the Companys specifications and recipes.
• Package, weigh, label, and price products for full and self-service cases, using the Cry-O-Vac (ROP) when appropriate.
• Preparation of catering orders.
• Accountable for inventory on the floor. (e.g. merchandising, facing products, pulling inventory, rotating perishable items, proper and accurate signage, product placement, etc.)
• Maintain display cases to ensure product quality, cleanliness, and accuracy of signs and pricing. (e.g. set up displays, check dates and rotate, replenish ice, etc.)
• Responsible for the breakdown and inspection of delivery/vendor orders.
• Ensure deliveries are properly organized and stored in appropriate areas.
• Provide and maintain a professional work environment for the growth and development of the department.
• Create and sustain collaborative and productive working relations with coworkers and outside vendors.
• Answers phones and pages promptly and courteously.
• Operate and maintain equipment in accordance with Company cleanliness and safety standards.
• Follow and ensure compliance with established procedures, including Weight and Measures, health and sanitation, and safe work practices.
• Immediately reports safety hazards and violations to supervisors.
• Maintain and ensure maintenance of a clean and sanitary working and shopping environment.
• Works all scheduled shifts and attends required trainings and meetings.
• Other duties as assigned by supervisors.

Location: Not Store Specific

Department: Deli

Skills & Qualifications

• 18+ years old.
• Advanced product knowledge. (e.g. prepared foods, cooking techniques, etc.)
• Proficiency in sub-departments in the Deli (taqueria, pizzeria, poke, packing) as applies to specific store location.
• Experience with Microsoft Office and operations-related applications.
• Demonstrated ability in knife handling, other cutting equipment, and safety procedures.
• Demonstrated leadership and employee development skills.
• Demonstrated problem solving and decision‑making skills.
• Demonstrates financial acumen.
• Ability to support the successful flow of the department and act as back up when necessary.
• Ability to effectively prioritize and delegate competing tasks in a fast paced, evolving environment.
• Ability to follow directions and established procedures with attention to detail.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Team‑player who can also work independently with minimal supervision.
• Clear and effective communication style, both written and verbal.
• Basic math skills.

EDUCATION, CERTIFICATES, LICENSES

• High School Diploma or general education degree (GED).
• Food Handlers Certificate (ServSafe or ANSI compliant organization).

PHYSICAL REQUIREMENTS/ WORK ENVIRONMENT

• Works with and around flour/grains, dairy, fresh fruits, vegetables, nuts, and/or other food allergens.
• Constantly lifts/carries 10 pounds and occasionally up to 50 pounds.
• In a work day: constant standing/walking.
• Work requires the following motions: standing, walking, bending, twisting, squatting, kneeling, and reaching. Bending and twistin at waist and neck. Reaching above and below the shoulders.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Frequent exposure to extreme temperatures from work in and around freezers, coolers, refrigerators, ovens, stovetops, grills, barbeques, etc., inside and outside of the store in all weather conditions.
• Consistent work in wet and dry conditions.
• May require use of ladders or step stools.
• Exposure to FDA approved cleaning chemicals (gas, fumes, chemicals).
• Work with and around tools and equipment, including but not limited to knives, personal protective equipment, forklift, pallet jacks, hand trucks, six‑wheel carts, baler, etc.
• Intermittent noise from equipment and machinery.
• Wear non‑slip, water and oil resistant closed‑toe shoes.

Benefits

• Employee Stock Ownership Plan (ESOP)
• Competitive Wages & Benefits
• Medical, Dental, And Vision
• 401 (k) retirement
• Employee Discounts
• Paid Time off
• Flex Spending Account for Medical & Dependent Care
• Regular Wage Increases
• Commuter Benefits
• Safety Incentive Program
• Career Development and Growth Opportunities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.