Debt Collection Process Lead - FinTech (Hybrid, Turku)

Bertelsmann-Jobs; Turku; Hybrid; EUR 65.000 - 90.000; Vollzeit

Zusammenfassung

Riverty in Turku is seeking a Process Manager for Debt Collection (m/f/d). The role is full-time with hybrid working conditions at our Turku location.

You will drive efficient, profitable debt collection processes, collaborating with local and international teams to improve operations and customer experience. Ideal candidates have 5+ years in Finnish debt collection, strong problem-solving, and project management skills, plus fluency in Finnish and English.

Qualifikationen

• 5+ years of experience in the debt collection process in Finland.
• Strong ability to understand the bigger picture while maintaining attention to detail.
• Proactive attitude with strong interpersonal and teamwork skills.
• Excellent prioritization and initiative with problem-solving capabilities.
• Experience in project management, preferably international.

Aufgaben

• Ensure seamless integration of debt collection processes with industry best practices.
• Analyze and measure effectiveness of current operations.
• Drive continuous improvement initiatives to boost productivity and efficiency.
• Collaborate with cross-functional product teams to enhance customer experience.
• Evaluate performance using operational KPIs and implement action plans.

Kenntnisse

Debt collection

Project management

Cross-functional collaboration

Finnish fluency

English fluency

Teamwork

Ausbildung

Relevant degree or equivalent experience

Jobbeschreibung

Riverty in Turku is seeking a Process Manager for Debt Collection (m/f/d). The role is full-time with hybrid working conditions at our Turku location.

You will drive efficient, profitable debt collection processes, collaborating with local and international teams to improve operations and customer experience. Ideal candidates have 5+ years in Finnish debt collection, strong problem-solving, and project management skills, plus fluency in Finnish and English.