Data Center IT Support Technician (3-Shift)

Hetzner Finland Oy; Maantiekylä; On-site; EUR 45,000 - 50,000; Full time

Job summary

Hetzner Finland Oy is seeking an IT Technician to join a data center environment, focusing on maintaining server infrastructure in a 24/7 operation. You will provide hands-on IT support for dedicated root server customers, analyze incidents, and help expand our modern data centers.

The role requires strong Linux skills, English fluency, and the ability to work in a three-shift system. You will join a collaborative team with clear processes and modern tools to ensure high availability and

Qualifications

• Strong Linux skills and command line proficiency.
• Understanding of computer components and their functionality.
• Knowhow for fiber-optic cabling.
• An analytical mindset and structured way of working.
• Ability to adapt and perform under pressure.
• Excellent customer service and problem-solving skills.
• Fluent English skills (spoken and written).
• Willingness to work in a three-shift system – our services operate 24/7.

Responsibilities

• Provide technical support for our Dedicated Root Server customers worldwide.
• Analyze and resolve fault and incident situations.
• Build and maintain new IT infrastructure in our modern data centers.
• Work as part of a communal and fair team, where mutual support is a priority.

Skills

Linux

Command line

Customer service

English

Analytical mindset

Pressure handling

Job description

Hetzner Finland Oy is seeking an IT Technician to join a data center environment, focusing on maintaining server infrastructure in a 24/7 operation. You will provide hands-on IT support for dedicated root server customers, analyze incidents, and help expand our modern data centers.

The role requires strong Linux skills, English fluency, and the ability to work in a three-shift system. You will join a collaborative team with clear processes and modern tools to ensure high availability and