Senior L3 Support Engineer — Datacenter Linux & Firmware
Dormont Manufacturing Co
Get more replies from employers
Send a job-specific resume in minutes.
Benefits offered by this job
Job summary
Dormont Manufacturing Co is seeking an experienced L3 Support Engineer to establish a datacenter center of expertise in Mäntsälä, Finland. This senior technical role will focus on deep investigations, cross-site pattern detection, and driving permanent fixes with R&D and ODM vendors.
Key responsibilities include leading root cause analysis of various technical issues, collaborating with vendors, and creating scalable troubleshooting guides. Applicants should possess strong hands-on experience with datacenter servers and deep Linux troubleshooting, as well as fluent English communication skills.
The company offers competitive salary and comprehensive benefits, along with opportunities for professional growth in a dynamic work environment.
Qualifications
- Strong hands-on experience with datacenter servers and deep Linux troubleshooting.
- Ability to diagnose across hardware, BIOS/BMC firmware, and Linux.
- Experience driving evidence-based escalations with vendors/R&D.
Responsibilities
- Lead root cause analysis beyond L2 depth for various issues.
- Build evidence packs and drive escalations with ODM and R&D.
- Create scalable runbooks and troubleshooting guides.
Skills
Tools
Job description
Dormont Manufacturing Co is seeking an experienced L3 Support Engineer to establish a datacenter center of expertise in Mäntsälä, Finland. This senior technical role will focus on deep investigations, cross-site pattern detection, and driving permanent fixes with R&D and ODM vendors.
Key responsibilities include leading root cause analysis of various technical issues, collaborating with vendors, and creating scalable troubleshooting guides. Applicants should possess strong hands-on experience with datacenter servers and deep Linux troubleshooting, as well as fluent English communication skills.
The company offers competitive salary and comprehensive benefits, along with opportunities for professional growth in a dynamic work environment.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
