Advanced IT Technician

Nebius Finland Oy; Lappeenranta; On-site; EUR 35,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Career growth opportunities

Flexibility and work-life balance

Collaborative culture

Job summary

Nebius Finland Oy is seeking a Datacenter L2 IT technician in Lappeenranta. In this role, you'll troubleshoot IT hardware issues and work at the intersection of technical and operational domains. You'll collaborate with technicians to enhance support processes.

The ideal candidate possesses advanced knowledge of IT hardware, Unix/Linux skills, and is proficient in English. The position offers a competitive compensation package, career growth opportunities, and an innovative culture.

Qualifications

• Experience in troubleshooting IT hardware issues with servers.
• Proactiveness and sense of responsibility.
• Experience with equipment monitoring and data analysis.

Responsibilities

• Troubleshoot and solve hardware-related issues with servers.
• Manage hardware problems and provide workarounds.
• Collaborate with L3 Technician to improve SLA.

Skills

Knowledge of datacenters and server equipment

Advanced knowledge of IT hardware

Advanced skills in Unix/Linux

High proficiency in spoken and written English

Job description

The role

We are looking for a Datacenter L2 IT technician to troubleshoot and solve data center IT hardware issues. This is a position for a technical expert working at the intersection of multiple technical and operational domains. The position is full time day shift.

You’re welcome to work in our DC in Lappeenranta, Finland.

Your responsibilities will include:

• Solve the challenging hardware related issues with servers, involving in-depth advanced level troubleshooting
• Involved in hardware problem management, workarounds and solutions
• Solve proactively L1/L2 tasks through ticket system
• Update new processes and documentation for IT hardware team
• Collaborate with L3 Technician to improve SLA with complex diagnostics
• Improve support processes, documentation and training materials
• Basic level of network tasks, troubleshooting and support

We expect you to have:

• Knowledge of datacenters, and server equipment
• Advanced knowledge of IT hardware and practical experience of troubleshooting
• Advanced skills working with the Unix/Linux operating system and command line
• Experience with equipment monitoring, data analysis and presentation
• Proactiveness and sense of responsibility
• High proficiency in spoken and written English

It will be an added bonus if you have:

• Knowledge of network equipment and troubleshooting in advanced level
• Driving license type B

Benefits & Perks:

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and work-life balance
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects
• International environment and talented teams

Equal Opportunity Statement:

Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.

If you need accommodations during the application process, please let us know.

Employment relationship: Employment

Wage: Other

Working time: Daytime work

Number of positions: 1