Customer Service Assistant

nan; Helsinki; On-site; EUR 26,000 - 38,000; Full time

Job summary

Unknown Company in Helsinki is seeking a Customer Service Assistant to support customers and daily operations.

Responsibilities include responding to questions, providing product information, handling email and chat requests, updating records, and assisting the team with administrative tasks. We offer training and a stable, flexible schedule in a supportive environment.

Qualifications

• Excellent communication skills.
• Basic computer skills.
• Good English skills.
• No prior experience required.

Responsibilities

• Responding to customer questions.
• Providing information about products and services.
• Handling basic requests by email and chat.
• Updating customer information in the system.
• Supporting the team with everyday administrative tasks.

Skills

Communication

Computer skills

English

Professional attitude

Job description

We are looking for a Customer Service Assistant to support our customers and daily operations.

Main responsibilities:

• Responding to customer questions
• Providing information about products and services
• Handling basic requests by email and chat
• Updating customer information
• Supporting the team with everyday administrative tasks

Requirements:

• Good communication skills
• Basic computer skills
• Friendly and professional attitude
• Previous experience is welcome but not required
• Good English skills

Full training is provided.

We offer a stable position, flexible scheduling options and a supportive working environment.

Työpaikan sijainti: Henkilökohtainen