CLIENT ADVISOR - SEASONAL SUPPORT - PART TIME - HELSINKI

Inside Lvmh; Helsinki; On-site; EUR 15,000 - 25,000; Part time

Job summary

Louis Vuitton in Helsinki is seeking a part-time seasonal Client Advisor to support store operations from November through March, including peak weeks. You will welcome clients, advise across all categories, and build long-term relationships using clienteling tools, delivering the brand experience at every touchpoint.

Fluent Finnish and English are required, with a proactive, commercial mindset and strong interpersonal skills to thrive in a fast-paced retail environment.

Qualifications

• Passion for the Brand and client experiences.
• Proactive and commercial mindset with excellent interpersonal skills.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented and organized.
• Professional attitude and team orientation.
• Finnish mandatory and English proficiency.

Responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results.
• Welcome every Client and provide the best Client experience.
• Advise Clients across the Brand and all product categories.
• Engage with Clients to develop long-term relationships using clienteling tools.
• Participate as a team-player and contribute to store objectives.
• Learn and master Brand and product knowledge.
• Respect Louis Vuitton Brand standards in grooming and behavior.

Skills

Brand passion

Client experiences

Interpersonal skills

Multi-tasking

Attention to detail

Professional attitude

Team player

Job description

CLIENT ADVISOR - SEASONAL SUPPORT - PART TIME - HELSINKI

Availability required from November through the end of March, including peak hours during the Christmas and New Year\'s Eve week.

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated accordingly to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Job responsabilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior
• Follow the company’s policies and procedures

Profile

• Passion for the Brand and client experiences
• Proactive and commercial mindset & excellent interpersonal skills
• Ability to multi-task in a fast-paced environment
• Detail-oriented and organized
• Professional Attitude
• Team Player
• Finnish mandatory and English

Additional information

• Location: Louis Vuitton Store in Helsinki, Finland

Recruitment process

• 1st step: Following the submission of your application, you will receive via email the first feedback on your application.
• 2nd step: Successful applicants will be moving to the first steps of the recruitment process, to complete an EasyRecrue video interview. Please keep an eye on your emails as the invitation will be sent from ICIMS.
• 3rd step: Following the video interview, there will be (minimum) two rounds of interviews either via Zoom or in person (with Store Management team and HR).