CLIENT ADVISOR - SEASONAL SUPPORT - FULL TIME

Louis Vuitton; Helsinki; On-site; EUR 28,000 - 42,000; Full time

Job summary

Louis Vuitton Store in Helsinki is seeking a dedicated Client Advisor. You will be an ambassador of the Brand, ensuring every Client is treated according to the Louis Vuitton promise and guided across the Brand.

You will proactively reach out to Clients to achieve individual and team goals, advise across product categories, and develop long-term relationships using clienteling tools while maintaining brand standards in grooming and behavior.

Qualifications

• A genuine passion for Louis Vuitton brand and client experiences.
• Proactive, commercial mindset with excellent interpersonal skills.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented and organized.
• Professional attitude and teamwork.

Responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results.
• Welcome every Client and provide the best Client experience.
• Advise Clients across the Brand and all product categories.
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty.
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store.
• Learn and master Brand and product knowledge.
• Respect Louis Vuitton Brand standards in terms of grooming and behavior.
• Follow the company’s policies and procedures.

Skills

Brand passion

Clienteling

Interpersonal skills

Multi-tasking

Attention to detail

Professional attitude

Team player

Finnish & English

Job description

About The Job

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated accordingly to the Louis Vuitton promise.

You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Job responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior
• Follow the company’s policies and procedures

Profile

• Passion for the Brand and client experiences
• Proactive and commercial mindset & excellent interpersonal skills
• Ability to multi-task in a fast-paced environment
• Detail-oriented and organized
• Professional Attitude
• Team Player
• Finnish mandatory and English

Additional information

• Location: Louis Vuitton Store in Helsinki, Finland

Recruitment steps

• 1st step: Following the submission of your application, you will receive via email the first feedback on your application.
• 2nd step: Successful applicants will be moving to the first steps of the recruitment process, to complete an EasyRecrue video interview. Please keep an eye on your emails as the invitation will be sent from ICIMS.
• 3rd step: Following the video interview, there will be (minimum) two rounds of interviews either via Zoom or in person (with Store Management team and HR).

Reference LVM33647