Branch Director

GSM - Green SM; Helsinki; On-site; EUR 90,000 - 140,000; Full time

Job summary

Green SM seeks a Branch Director to oversee depot operations across EU markets, focusing on fleet management, charging infrastructure, logistics, and workforce leadership. The role emphasizes safe, efficient, and cost-effective depot performance and continuous improvement.

The candidate will lead a multi-disciplinary team, manage budgets, drive KPIs, and coordinate with various functions to support business growth and service quality.

Qualifications

• Minimum 8+ years of experience in depot, fleet, logistics, or large-scale operations.
• Experience in EU regulatory and labor frameworks.
• English fluency required; additional European languages a plus.

Responsibilities

• Oversee daily depot operations including vehicle dispatch, charging, and parking.
• Ensure SLA compliance, safety standards, and policy adherence.
• Lead depot teams; set targets and conduct reviews.
• Monitor KPIs: fleet availability, turnaround time, and costs.
• Coordinate with Operations, Maintenance, Fleet, Finance, HR, and HQ.

Job description

Green SM is a leading electric vehicle (EV) and sustainable mobility solutions provider headquartered in Vietnam. With a commitment to transforming urban transportation, we have successfully expanded into the Global Market and are now preparing to launch operations in the EU Market. Join us in driving the future of sustainable mobility.

Website: Green SM - Electric Mobility Service, 5-Star Quality | Green SM

Position Overview

The Branch Director (Depot Director) is responsible for the overall management and performance of depot operations within the assigned markets. This role ensures safe, efficient, and cost-effective depot operations, including fleet management, maintenance, charging infrastructure, logistics, and workforce management. The Depot Director plays a critical role in supporting business growth, service quality, and operational excellence.

Key Responsibilities

Depot Operations Management

• Oversee daily operations of the depot, ensuring smooth vehicle dispatch, return, charging, and parking processes.
• Ensure depot operations meet service level agreements (SLAs), safety standards, and company policies.
• Optimize depot layout, workflows, and capacity utilization to support operational efficiency.

Fleet & Asset Management

• Manage the condition, availability, and utilization of EV fleet, equipment, and depot assets.
• Coordinate vehicle maintenance, repair, and cleaning activities to ensure fleet readiness and safety.
• Monitor charging infrastructure performance and ensure efficient energy usage.

People & Team Management

• Lead, manage, and develop depot teams, including supervisors, technicians, and operational staff.
• Allocate manpower effectively, set performance targets, and conduct regular performance reviews.
• Foster a culture of accountability, safety, and continuous improvement.

Performance & Cost Management

• Monitor key operational KPIs such as fleet availability, turnaround time, utilization rate, and cost efficiency.
• Manage depot operating budgets and control costs related to maintenance, utilities, and manpower.
• Drive continuous improvement initiatives to enhance productivity and service quality.

Cross-functional Coordination

• Work closely with Operations, Maintenance, Fleet, Finance, HR, and Headquarters teams to support business objectives.
• Provide regular operational reports, insights, and recommendations to management.

Requirements

• Bachelor’s degree in Operations Management, Engineering, Logistics, or related fields; Master’s degree is an advantage.
• Minimum 8+ years of experience in depot, fleet, logistics, manufacturing, taxi or large-scale operations management, including senior leadership roles.
• Proven experience operating within EU regulatory and labor frameworks.
• Strong understanding of safety management systems, asset management, and operational KPIs.
• Experience managing large, diverse teams in a fast-paced operational environment.
• Strong analytical, decision-making, and stakeholder management skills.
• Fluency in English is required; additional European languages are a strong advantage.

Contact:

We appreciate your interest in this opportunity. Given the high volume of applications, we will only be able to contact shortlisted candidates. We value your understanding and patience in this process. Thank you for your interest and cooperation