Bilingual Admin Coordinator (Chinese) – Part‑Time, Lapland

Nordic Unique Travels Oy; Rovaniemi; On-site; EUR 17,000 - 25,000; Part time

Job summary

Nordic Unique Travels Oy seeks an Administration Coordinator fluent in Chinese to support our Rovaniemi office. The role handles customer inquiries, reservations, and social media interactions in Chinese, with duties across office tasks and occasional guide assistance.

Part-time, Oct–Apr, with potential extension. Requirements include native Chinese, strong English, 2–3 years in customer service, and proficiency in MS Office.

Qualifications

• Native level Chinese and fluent English required.
• 2–3 years of customer service experience preferred.
• Proficiency with MS Office; university degree preferable.

Responsibilities

• Provide customer care in Chinese and respond to reviews.
• Manage reservations and correspondence in Chinese.
• Maintain 3rd party sites (TripAdvisor, Google) in Chinese.
• Handle social media comments in Chinese.
• Assist guides when needed and support general office tasks.
• Prioritize multiple projects in a fast-paced environment.

Skills

Chinese language

English language

Customer service

Multitasking

Organizational skills

Education

Bachelor's degree in related field

Tools

Bokun

Notion

Google Workspace

Meta Business Suite

Job description

Nordic Unique Travels Oy seeks an Administration Coordinator fluent in Chinese to support our Rovaniemi office. The role handles customer inquiries, reservations, and social media interactions in Chinese, with duties across office tasks and occasional guide assistance.

Part-time, Oct–Apr, with potential extension. Requirements include native Chinese, strong English, 2–3 years in customer service, and proficiency in MS Office.