Account Development Manager

F10 Human Resource; Helsinki; On-site; EUR 70,000 - 90,000; Full time

Job summary

Kanadevia Inova is expanding its Finnish operations by combining account development with technical service sales. You will manage key customer relationships in boiler services across biomass, waste-to-energy and district heating, coordinating cross-functional teams to deliver reliable solutions.

The role seeks a professional who can balance commercial responsibility with strong technical understanding, reporting to the Nordic regional management and collaborating with Swedish operations.

Qualifications

• Five+ years of service sales, account management or service project experience.
• Strong boiler, thermal plant and service operations knowledge.
• Experience with contracts, negotiations, budgeting, cost estimation and forecasting.

Responsibilities

• Develop accounts through customer visits, technical dialogue and follow-up.
• Grow sales of boiler maintenance, retrofits, repairs, and digital solutions.
• Lead commercial discussions and develop long-term service agreements.
• Coordinate outages, shutdowns and service projects with delivery teams.
• Prepare estimates, forecasts and monitor costs and invoicing.

Skills

Boiler expertise

Account management

Service sales

Project management

Negotiation

ERP systems

IFS knowledge

Finnish fluency

English fluency

Education

Engineering degree

Business degree

Tools

IFS ERP

MS Office

Project tools

Job description

Grow the Finnish business in boiler services, bioenergy and Waste to X — backed by an established Nordic organisation

Expand Kanadevia Inova’s existing Finnish operations by developing customer relationships and turning technical needs into service business. Bring boiler expertise to customers in biomass, waste-to-energy, district heating and combined heat and power, while exploring opportunities in industrial boilers.

The position

F10 Human Resource is recruiting an Account Development Manager on behalf of Kanadevia Inova. This newly created position is part of a strategic Nordic initiative to grow the Finnish business.

You will combine account development and technical service sales with coordination of service delivery. As the customer’s primary contact, you will understand plant priorities, identify opportunities and bring together the specialists needed to deliver reliable solutions.

You will report to Johan Sandstedt, Sales Manager Kanadevia, and work closely with colleagues across the Nordic organisation, particularly its extensive Swedish operations.

Your key priorities

Build on Kanadevia Inova’s current Finnish operations. Strengthen customer relationships, understand maintenance needs and develop account plans that create long-term value.

Expand the customer portfolio

Identify opportunities for boiler services across biomass, Waste to X, district heating and CHP. Explore industrial boiler applications where Kanadevia Inova’s expertise can make a difference.

Connect sales with delivery

Translate customer requirements into clear commitments and coordinate with technical and field service teams to deliver on quality, timing, cost and safety.

Your responsibilities

• Develop accounts through customer visits, technical dialogue and structured follow-up.
• Grow sales of boiler retrofits, maintenance, repairs, overhauls, spare parts and digital solutions.
• Lead commercial discussions, negotiate contracts and develop long-term service agreements.
• Coordinate outages, shutdowns and service projects with regional management and delivery teams.
• Prepare estimates and forecasts, monitor commercial performance and follow up on costs and invoicing.
• Identify risks early and work with colleagues to resolve technical, commercial and delivery challenges.
• Maintain a clear pipeline and contribute to profitable growth in Finland.
• Ensure that quality, health, safety and environmental requirements guide customer commitments and execution.

Your background

You have experience in technical service sales, account management or service project management and enjoy combining commercial responsibility with practical technical understanding. You may already manage customer accounts, or you may be a service project professional ready to take greater responsibility for business development.

We expect you to bring:

• At least five years of relevant service sales, project management or comparable experience.
• Strong understanding of boilers, thermal plants and service operations.
• Experience with contracts, negotiations, budgeting, cost estimation and forecasting.
• The ability to coordinate specialists and delivery teams across organisational boundaries.
• A degree in mechanical, process or electromechanical engineering, or a business degree supported by strong technical understanding.
• Fluency in Finnish and English.
• Confidence using ERP systems, Microsoft Office and project tools; experience with IFS is an advantage.

Experience with biomass, waste-to-energy, district heating, CHP or industrial boilers will be particularly relevant.

As a person

You build trust by understanding the customer’s business and following through on your commitments. You recognise commercial opportunities, ask the right technical questions and involve colleagues when specialist expertise is needed.

You work independently, keep your priorities clear and maintain momentum through structured follow-up. You are also a collaborative colleague who can align people without formal management authority. When plans change, you respond practically and keep safety, customer expectations and commercial outcomes in view.

Kanadevia Inova offers

• A new position with direct influence on the development of its Finnish business.
• An existing Finnish operation to build on and a clear Nordic growth agenda.
• Access to extensive Swedish operations and specialist knowledge across the region.
• A broad service portfolio combining boiler expertise, bioenergy, Waste to X and industrial opportunities.
• A role that brings together customer relationships, technical solutions and commercial responsibility.
• Permanent employment, with salary and employment conditions agreed as part of the recruitment process.

About Kanadevia Inova

Kanadevia Inova is a Zurich-based technology and engineering company and part of Japan’s Kanadevia Corporation. Its business spans Waste to X, renewable gas and services that support plants throughout their operating lives, from engineering and construction to maintenance, upgrades and optimisation.

For customers in the Finnish market, boiler expertise is central to its offering. The company provides services for waste- and biomass-to-energy plants, with capabilities relevant to district heating, CHP and industrial boiler applications.

The Nordic service organisation is headquartered in Denmark, with operations in Norway, Sweden, Finland and the Baltic countries. Its extensive Swedish operations provide a strong foundation for regional cooperation. Kanadevia Inova already operates in Finland and is now investing in further development of this business.

Practical information and application

The position covers the Finnish market and involves approximately 20–40% regional travel. The specific work base and working arrangements will be agreed during the recruitment process. Start date is by agreement.

For any questions, don't hesitate to contact Jørn Ravn, [phone].

All applications and enquiries will be treated confidentially.